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This watermark does not appear in the registered version - http://www.clicktoconvert.com CS6021 - Foundations of Interactive Media – Usability Project Index Index................................................................................................................................................. 2 Report Overview.............................................................................................................................. 3 The Nokia N-Gage........................................................................................................................... 4 Study Subjects.................................................................................................................................. 7 Task Selection................................................................................................................................ 10 Test Set-up ..................................................................................................................................... 13 Pilot Study...................................................................................................................................... 15 Think Out Loud Sessions............................................................................................................... 17 User 1 ......................................................................................................................................... 17 User 2 ......................................................................................................................................... 22 User 3 ......................................................................................................................................... 26 User 4 ......................................................................................................................................... 32 Usability Problems and Possible Solutions.................................................................................... 36 Conclusion ..................................................................................................................................... 39 Appendix A – User 1 ..................................................................................................................... 40 Appendix B – User 2...................................................................................................................... 46 Appendix C – User 3...................................................................................................................... 52 Appendix D – User 4 ..................................................................................................................... 62 References...................................................................................................................................... 70 M.Sc. Interactive Media, University of Limerick, 2003 Page 2 of 70