Download 1 - Compucanjes

Transcript
1.3
Bulletin Board Service
The VPS Bulletin Board service features messages arranged
in a tree structure. Up to 100 separate messages providing
promotional or other company information can be maintained at any one time. Each message is assigned to one of
five levels(0-4) and has an individual bulletin message number.
It is also possible to assign extension numbers to messages
without sub-messages. When a caller requests such a message, the VPS first plays the message, then rings the extension.
1.3.1 Listening To Bulletin Board Messages
Users can call the port assigned to the Bulletin Board service to listen to messages arranged in a tree structure. Callers connected to the Automated Attendant can also access
the Bulletin Board service.
Listening To Bulletin
Board Messages
Calling An Assigned
Extension
Entering An Assigned
Mailbox
O-1-22
When the caller is first connected to the Bulletin Board
service, message TOP MENU, which is the sole message
on level 0, is played. The caller is offered the option of listening to one of the level 1 messages. If, for example, the
caller presses the [3] key, message 3 on level 1 is played.
If message 3 has any sub-messages defined (30 -39), the
caller can listen to them by pressing the appropriate keys.
From any level, it is possible to return to the previous level, or to replay the just-played message.
If an extension has been assigned to a message requested
by the caller, the VPS first plays the message, then rings
the extension. This function makes it possible to guide
callers to the appropriate extension.
If a mailbox has been assigned to a message requested by
the caller, the VPS first plays the message, then prompts
the user to record a message in the mailbox.
Overview of VPS Functions