Download Radio Explorer II User Manual

65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: [email protected] ,Web: www.devabroadcast.com
Troubleshooting
If you experience trouble with Radio Explorer II, try the following solutions. If the problem
occurs again, contact your local dealer or DEVA Broadcast Ltd.
Situation
– Cannot turn on Radio Explorer II;
– The power turns off suddenly.
Solution
1. Check whether the device is connected to the
Power supply or the Car cigarette lighter;
2. Check whether the cables are properly connected;
3. Check whether the cable is not pinched/sheared
by doors, windows or trunk lids.
– Nothing is displayed on the OLED display 1. Check whether the device is connected to the
when the power is turned on.
Power supply or the Car cigarette lighter;
2. Restart the device.
– The Power LED Indicator is turned on but Restart the device.
nothing is displayed on the OLED screen.
– Cannot record on the internal memory.
Check whether the internal memory is full. If so
download all campaigns using the FTP server.
– You have formatted the internal memory by All the data on the memory card is deleted by
mistake.
formatting. You cannot restore it.
– I am having trouble installing DEVA Device Delete all installed files and start over the installation
Manager.
process.
– I have waited for 10 minutes, but 1. Check whether a suitable location for installation
Radio Explorer II still does not receive GPS
of the GPS antenna that provides a clear view of
Signal.
the sky for a good satellite reception is chosen;
2. Check whether the cables are properly connected;
3. Check whether the cable is not pinched/sheared
by doors, windows or trunk lids;
4. Restart the device.
– Radio Explorer II does not receive signal 1. Check whether the antenna is properly connected;
from the Antenna Input/s, and I am sure that 2. Select the other antenna input;
there are several stations in range.
3. Restart the device.
– I have trouble entering the WEB Interface. 1. Due to the inability of some WEB Browsers
to read the IP address format displayed on the
screen of the device, the numbers included in the
IP Address must be written without the leading
zeros. For example: 192.168.020.068 must be
written as 192.168.20.68;
2. Check whether the IP address is written correctly;
3. Use other WEB browser;
4. Restart your PC.
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