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Targeting Customers Once you are up to speed on the technical side of things, it is time to find your customers. The first thing to realize, is that not all customers are created equal when it comes to Smartcool technology. Although the ECO³™ and ESM™ can achieve energy savings on virtually any system, they can achieve these savings more economically on some systems than on others. Certain industries are better candidates for Smartcool technology, simply due to their inherent cooling requirements. Certain customer sites are better than others due to their operating requirements. Knowing which industries, sites and equipment offer the greatest chance of meeting energy reduction targets and the client’s return on investment needs, is a key step to completing the sales process. By following the steps outlined below, you can focus your efforts on customers where you are significantly more likely to meet with success. 1. Review your existing customer base Depending on what your existing business involves, you may already have a strong customer base with which you can begin to work. As we progress through the different considerations for targeting customers, make sure you take a critical look at your existing customers to determine if they would be a good fit with Smartcool technology. Key Industries for Smartcool 2. Target specific industries Smartcool’s extensive experience in the energy efficiency field, has revealed certain industries where our products are an excellent fit. Any industry where there is an above average level of energy consumption by cooling systems, is a great target for Smartcool technology. They are generally aware that their air conditioning or refrigeration systems cost them a huge amount of money annually, and are open to suggestions on reducing their operating costs. The ‘Key Industries’ box highlights the main industries on which Smartcool has focused. Less Ideal Industries for Smartcool: • Residential • • • • • • • • • Supermarkets Telecommunications Data centers Cold storage Food processing Convenience stores Commercial real estate Hospitality Institutions Although the vast majority of industries would benefit from Smartcool technology, some have operating conditions which make proving savings levels quite problematic. For example, in the ‘Less Ideal’ box here, we have identified the residential market as being a difficult industry for Smartcool technology. In some areas with high ambient temperatures or high electricity rates, we have certainly been able to provide considerable savings in the residential sector. However in more temperate climates or in areas with very low electricity rates, the cooling systems and even heat pumps in homes do not consume enough energy to make Smartcool technology financially appealing to the customer. 7