Download NetLD Manual. - Net LineDancer

1.5. INITIAL CONFIGURATION
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The backup status of each device is indicated with an icon. Successful backup
shows a green
icon, Credential error shows a yellow
icon, Failure shows a
red
icon and so on. Details are described in the later section Sec. 2.2.
Usually you might fail to get the complete backup of all devices in the first
time due to some wrong configurations on your network devices. However, this
is a good example showing that managing the devices is difficult and requires the
considerable efforts. Now that you have netLD, you no longer have to worry about
this issue.
In order to increase the number of devices which are successfully backed up,
quickly review the following conditions on each device where the backup has failed.
• Go back to the previous section and check if the registered credentials (Username, Password, Community, etc.) are consistent with the information on
the devices.
• Back to the previous section and check if no network groups are using the
same range of IP addresses.
• Required protocols (e.g., telnet, ssh, etc.) are already enabled on the device.
In order to do this, you have to manually log in to each device via CUI and
change the configurations. The required protocols are listed in Sec. 7.1.
• Certain ports for those communications are not blocked neither by any firewalls nor by any antivirus software. The list of TCP/UDP ports used by
netLD is available in Sec. 7.1.
• Check if your devices are supported. The available device adapter list is in
Sec. 7.7.
If the program is not able to perform a backup even though the above conditions
are met, please get the log file through the following steps and send it to our support
office ([email protected]).
1. Take a memo on the devices whose backup fails.
2. Click on the Close button in the bottom-right of the Startup Wizard dialog.
3. Find the Help section in the menu bar located in the upper right corner of
the screen.
4. Navigate through Help → About → Adapter Logging.
5. Enter the IP addresses of the devices in IP/CIDR field. Check on Enable
recording of adapter operations and click on the OK button.
6. Perform a backup for those devices.
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