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User’s Manual
Problem Solving cont.
When the dog barks, little or no spray is released.
1/ Check that the collar is switched ON.
2/ Refill with more spray and remember to reset the spray counter (see “Fill the Collar with Spray”).
3/ Check if the spray nozzle is blocked.
4/ If you previously adjusted the spray control setting you should adjust it back.
I filled the collar but the spray leaks out of the spray nozzle quickly emptying the tank.
1/ Dirt has entered the tank and the valve is stuck open. Contact Customer Service for assistance.
The collar sprays but my dog keeps on barking.
1/ Check that the spray path is clear (see “Check Spray Pattern”).
2/ Is your dog barking for a valid reason?
3/ Allow more time for your dog to learn (see “Getting Results”).
4/ Check the collar every few hours and keep it filled.
When refilling the spray it leaks around the filling port.
1/ Ensure that you hold the can upright, not on an angle.
2/ Press it firmly onto the filling port to create a better seal.
Disclaimers
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Only use this product for its bark stopping purpose.
Do not allow children to operate or play with the product.
Do not use this product if your dog is prone to aggressive behaviour.
Do not use this product on dogs under 6 months of age.
Only use this product on healthy dogs. If unsure consult your veterinarian.
Do not leave the collar on your dog for more than 12 hours per day.
Never fill the spray collar with any substance other than the one provided.
Unauthorized service personnel must not undertake repairs or disassembly of the product.
Warranty - 12 Months
This Sureguard Bark Control Collar comes with 12 months Warranty. Sureguard reserves the right to determine whether the
fault is caused by faulty workmanship or materials or that any part is defective. Warranty does not cover damage or loss
caused by or resulting from abuse, accidents, breakages, unauthorised alterations or repairs, normal wear & tear, normal
battery aging, the natural breakdown of colours and materials over extended time and use, rust corrosion, rust corrosion as
a result of exposure to salt water or bore water or dam water or chemicals, battery leakage, failure to use the product for its
normal purpose, incorrect or incomplete installation or usage, theft, and causes beyond the control of the manufacturer.
This warranty is the only express warranty given by the manufacturer and no person has authority to change or add to
these obligations & liabilities. This warranty shall not apply to any loss (whether direct or consequential) suffered through or
resulting from non-operation or ineffective operation of the product. Nothing in this warranty shall be construed as affecting
any rights you may have under the Fair Trading Act or any other State or Commonwealth legislation, which gives you rights
that cannot be modified or excluded by agreement.