Download Print Troubleshooting and System Error Codes

Troubleshooting Print Quality Problems
curling by, for example, leaving the media loaded on the machine during
the night to "straighten" it.
3 If the problem continues after you have set the starwheel position to DOWN,
the problem could be the Carriage Assembly, the Starwheel Rail, or the
Starwheel End Support. Check to see if they are damaged or need to be
replaced.
Problems with the Edges of objects
Stepped or not sharp
The edges of objects or lines appear to be poorly defined or lighter in
density than expected.
Corrective Action
 Make sure that the Print Quality slider is set to Quality, and that More
passes and Max detail are set to OFF.
Darker than expected
The edges of objects seem darker than expected.
Corrective Action
 Make sure that the Print Quality slider is set to Quality, and that More
passes and Max detail are set to OFF.
Bronzing
When printing on photo paper with gray and black ink only a gloss
differential problem can be encountered when light is directly reflected from
the print, producing 'bronzed' reflections where ink has been laid.
Corrective Action
If the printer is a Z2100:
 Use the full set of inks option when printing greyscale images.
If the printer is Z3100/Z3200:
Designjet Z Series — Service Manual
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