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ID650 Ice Dispensing System Installation, Operation and Service Manual Click for Cleaning and Sanitizing Instructions Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 www.follettice.com Order parts online: www.follettice.com 00925818R02 Contents Welcome to Follett. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Important Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Ambient Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Drain Plumbing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Clearance and Accessibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Ice Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Detailed Drawing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Cleaning and Sanitizing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Exterior Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Interior Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Recommended Semi-Annual Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Wiring Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Front Panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Dispense Auger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Upper Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Lower Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Base and Drain Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Electrical System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 2 ID650 Ice Dispensing System Welcome to Follett Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability, and outstanding after-the-sale support. To ensure that this product delivers that same degree of service, we ask that you take a moment to review this manual before beginning the installation. Should you have any questions or require technical help at any point, please call our technical service group at (877) 612-5086 or +1 (610) 252-7301. Before You Begin After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, immediately notify the shipper and contact Follett Corporation so that we can help in the filing of a claim, if necessary. Check your paperwork to verify that you received the correct dispenser. Follett configuration numbers are designed to provide information about the type of dispenser you are receiving. The following is an explanation of the model number. Icemaker Model Number Configurations ID 650 Icemaker Ice Dispensing Bin Series 650 650 lb (295 kg) maximum bin capacity Important Safety Information Please read and adhere to the following safety information while installing, using, or servicing your Follett ID650 Ice Dispensing System. 1. Always disconnect power before cleaning or servicing the dispenser. 2. The storage area of the dispenser contains mechanical, moving parts. Keep hands and arms clear of this area unless performing maintenance. 3. The dispenser can accommodate Horizon Chewblet ® ice only. Cube, crushed, flake, other nugget, bagged or fused ice cannot be used. Use of these ice types can jam or damage the dispenser and void the warranty. For questions about ice compatibility, call Follett's technical service toll free at (877) 612-5086 or +1 (610) 252-7301. 4. Ice is slippery. Maintain counters and floors around dispenser in a clean and ice-free condition. 5. Ice is food. Follow the recommended cleaning instructions to maintain cleanliness of delivered ice. ID650 Ice Dispensing System 3 Specifications Dimensions ID650 Width 36.2" (919.5 mm) Depth 46.9" (1191.3 mm) Height 77.75" (1974.9 mm) Unit Shipping Weight 540 lb (245 kg) Ambient Information NOTICE! The ID650 is recommended for indoor use only. Maximum Air Temperature 100 F (38 C) Minimum 40 F (4 C) Electrical §§ The ID650 dispenser and its accompanying icemaker require separate electrical circuits, and the equipment must be grounded. §§ 220 V, 60 Hz, 1 phase, 5A max, 15A circuit, NEMA 6-15 receptacle §§ 7 ft. ( 2.13 m) power cord with plug provided Drain Plumbing §§ §§ §§ §§ §§ Two (2) 3/4" PVC socket fittings (one for bin drain, one for drain pan) run to floor drain. DO NOT reduce sizing. Drains must be hard-piped and insulated. Maintain at least a 1/4" per foot (1 cm per 31 cm) slope on the drain line runs. DO NOT tee drains together or into icemaker drain line. Clearance and Accessibility §§ 12" (305 mm) minimum to right of dispenser for service. §§ 4" (102 mm) minimum behind the dispenser for drain connection. §§ A door opening no less than 34.625" (879.5 mm) wide and an unobstructed path to the installation site. Ice Type §§ The dispenser can accommodate Horizon Chewblet® ice only. Cube, crushed, flake, other nugget, bagged or fused ice cannot be used. Use of these ice types can jam or damage the dispenser and void the warranty. For questions about ice compatibility, call Follett's technical service toll free at (877) 612-5086 or +1 (610) 252-7301. 4 ID650 Ice Dispensing System Specifications (continued) Detailed Drawing 36.2" (919 mm) 29.75" (756 mm) 46.9" (1191 mm) 30.75" (781 mm) 4" (102 mm) drain clearance 77.75" (1975 mm) 9" (229 mm) 12" (305 mm) service clearance 43" (1092 mm) (2) 3/4" PVC fittings for drains 10.25" (260 mm) SIDE VIEW FRONT VIEW NEMA 6-15 plug with 7 ft. (2.13 m) cord ID650 Ice Dispensing System 5 Installation WARNING! No service or maintenance should be performed until the technician has thoroughly read this service manual. Except for routine cleaning and sanitizing, only qualified technicians should attempt to service or maintain this equipment. The ID650 Dispensing Bin is designed for use with the Follett Horizon™ Chewblet ice. The icemaker is sold separately and can be mounted on top of the bin, or remotely up to 75 ft. (19 m) away. Model-specific bin tops are required. Fig. 1 1. Verify that the dispenser will fit in the desired location. Clearances of at least 4" (102 mm) behind, and 12" (305 mm) to the right of the dispenser are required for the drain connection and servicing. 2. It is important to level the dispenser so that the top-mounted icemaker operates properly. Each of the dispenser's four legs, which are factory-set at fully retracted, can be adjusted independently. Turn each leg (clockwise to lower or counterclockwise to raise) until the dispenser is level (Fig. 1). 3. The drain connections are 3/4" PVC sockets located on the back of the dispenser (Fig. 2). Provide at least a 1/4" per foot (1 cm per 31 cm) slope on the drain line runs. Insulate the entire drain length to prevent condensation from forming on the outside of the drain lines. 4. Make electrical connections in accordance with all local and national electrical codes. The ID650 dispenser and its accompanying icemaker require separate electrical circuits, and the equipment must be grounded. 5. Clean and sanitize the ID650 dispenser prior to first use. 6 ID650 Ice Dispensing System Fig. 2 3/4" PVC drains Cleaning and Sanitizing Exterior Care A mild detergent cleaner may be used to clean the exterior plastic sides of the bin. Stainless steel portions of the bin can be cleaned with a stainless steel cleaner such as 3M* Stainless Steel Cleaner & Polish or equivalent. Interior Care The interior should be cleaned and sanitized periodically with solutions A and B. Solution A: Cleaning Solution Combine 1 oz (30 ml) bleach with 2 gallons (7.6 L) hot water or use an equivalent sanitizer and mix for 200 ppm available chlorine. Solution B: Sanitizing Solution Combine ¼ oz (7 ml) bleach with 2 gallons (7.6 L) hot water or use an equivalent sanitizer and mix for 50 ppm available chlorine. Cleaning Brush A long-handled cleaning brush should be used to access the bottom of the bin. Recommended Semi-Annual Cleaning Fig. 3 Follett recommends that you clean and sanitize your ID650 dispenser every six months using the following procedure (see Fig. 3). 1. Dispense all ice from bin. 2. Disconnect power from icemaker and dispenser. 1 3. Disengage both latches and remove top cover (Fig. 3.1); turn both middle cover latches inward (Fig. 3.2); remove middle cover (Fig. 3.3). 4. Remove ice storage window (Fig. 3.4). 3 5. Detach gearmotor’s two latches. Disconnect cable and set aside gearmotor (Fig. 3.5). 6. Pull out auger (Fig. 3.6). 7. Remove auger tube by unscrewing thumb screw on left side, lift up retaining clamp and pull tube out of bin. Note position of alignment slot on upper end for reinstallation (Fig. 3.7). 2 8. Slide chute retainer to left and remove chute (Fig. 3.8). 9. Clean all components, inner bin storage surfaces and dispense chute surfaces with a brush and cleaning solution A. Rinse thoroughly with clean water. 10.Sanitize all components and bin storage surfaces with solution B, but DO NOT rinse. 11. Pour a solution of 8 oz (237 ml) bleach mixed with one gallon (3.8 L) hot water into both the interior bin drain and drain pan to help prevent algae growth in the drain lines. 4 5 6 7 12.Reassemble the dispenser and reconnect power. * 3M is a trademark of 3M Company. 8 ID650 Ice Dispensing System 7 Operation Follett’s ID650 dispensing system stores and dispenses approximately 650 lbs (295 kg) of Follett Chewblet ice. The lever-actuated dispense fills cups at a rate of 8 lbs to 10 lbs (3.6 kg to 4.5 kg) of ice per minute and features a blue dispense light that illuminates the cup. Follett's Horizon™ Ice icemaker is either mounted on top of the dispenser or can feed the unit remotely from up to 75 ft (19 m) away. An automatic agitation cycle prevents the ice from congealing by periodically activating agitators inside the bin. 1 2 3 4 5 1. Bin Interlock Switch: Prevents agitation and dispensing when open. 2. Dispense Light: Blue light illuminates cup when lever is depressed. 3. Lever-actuated Dispense: Depressing lever directs ice into cup via stainless chute. 4. Drain Pan: Excess ice is captured in the generous drain pan and melted by the integrated heater. 5. Power Switch: Switches system on or off. 8 WARNING! Do not turn power off during normal operation. Turning power off disables the agitation cycle and may lead to congealed ice and damage to the dispenser, voiding the warranty. ID650 Ice Dispensing System Troubleshooting Before calling for service, please check for these common problems. 1. Verify that there is ice in the dispenser and that it is not fused and causing a jam. 2. Verify that the circuit breaker(s) and power switch(es) are in the ON position. 3. Verify that the window is secure and in place. If the window is ajar, the dispenser will not operate. 4. Verify that all drains are clear of obstructions. Condition Ice does not dispense Problem Action No ice in bin Check operation of icemaker. Dispense lever not working. Check for contact closure. Check dispense relay output. Auger motor not operating. Check for power to motor. Check for output from control board. Check fuses on L1 and L2. Agitator motor not operating. Check for power to motor. Check for output from corresponding motor controller. Check fuses on L1 and L2. Both auger motor and agitator motors are not operating. Check that the window is in place. Check that the window interlock sensor magnet is in place. Check that the interlock wires are connected. ID650 Ice Dispensing System 9 Service Wiring Diagram TEMPERATURE CONTROLLER 220v 6 7 8 9 78 79 74 75 70 71 1 2 3 4 78 74 72 LOWER FRONT COVER 79 73 76 75 76 71 70 FOOT SWITCH 73 16 J1 21 72 17 10 J20 PROG PORT 03 04 LWR UPR N/A J3 WINDOW SWITCH J4 WINDOW SW AUGER BLOWER GROUND 80 01 01 02 02 LAMP SWITCH DISPENSE LAMP DISPENSE LAMP 1 2 3 4 DISPENSE SWITCH 1 2 WINDOW SWITCH J21 POWER DRAIN PAN HEATER 5 1 AGIT 08 220VAC UPPER N/C N/CCOM AUGER BLOWER AGIT MOTOR MOTOR LOWER J17 J2 RS485 J15 J14 J7 J13 18 J12 20 J6 J5 03 04 J31 BLK J11 RED J30 BLK J10 J29 RED J9 J8 7 77 1 2 3 4 5 AUGER MOTOR 11 18 WHT WHT 20 RED RED 21 BLK BLK GRN GRN M3 PINK BLACK 5 FUSE BLOCK RED BLK UPPER AGITATOR MOTOR CONTROL RED LOWER AGITATOR MOTOR CONTROL BLK 7 AUGER CAPACITOR GRAY 1 2 3 4 5 08 FS L FS N POWER SUPPLY + 12V - 10 29 F1-10A 31 F2-10A 42 17 F3-05A 41 28 30 16 F4-10A F5-10A 40 F6-05A 39 43 44 1 2 3 V W L1 L2 U 28 29 W 26 L1 L2 30 31 BLK-1 BLK-2 BLK-3 GRN BLK-1 BLK-2 25 V MAIN POWER SWITCH BLK-3 GRN U 1 4 2 5 GRN 34 RED BLK LOWER AGITATOR MOTOR L3 T3 T9 L2 T2 T8 L1 T1 T7 M1 1 2 3 4 38 GRN WHT BLK RED UPPER AGITATOR MOTOR L3 T3 T9 L2 T2 T8 L1 T1 T7 T4 T5 T6 GRN WHT T4 T5 T6 1 2 3 4 M2 G L1 L2 INPUT 220V AC / 60HZ 1 PHASE 10 ID650 Ice Dispensing System Parts Front Panels 1 2 3 9 4 5 6 7 8 Reference # Description Part # 1 Brush, Cleaning 00924555 2 Panel, Upper Assy 00924159 3 Guard, Edge, w/Alignment Pins 00925594 4 Panel, Middle Assy 00924167 5 Pan, Drain Assy 00924183 6 Bumpers, Drip Pan (Two) 00924001 7 Panel, Lower Assy 00924175 8 Handles, All Covers (Two) 00925529 9 Latch, Assy 00924019 ID650 Ice Dispensing System 11 Parts (continued) Dispense Auger 6 2 7 3 1 8 9 4 10 5 14 11 12 Reference # 1 12 Description Clamp, Auger Tube Assy (w/knob) 13 Part # 00925024 2 Knob, Auger Clamp 00925065 3 Coupling, Auger Drive Assy 00925263 4 Tube, Auger Assy 00925578 5 Auger 00925347 6 Motor, Auger (w/cable) 00925271 7 Mount, Auger Motor (w/bolts) 00925354 8 Frame, Auger Tube (w/latches) 00925362 9 Cradle, Auger Tube 00925586 10 Screw, Dispense Lever 201186 11 Chute, Dispense 00925487 12 Lever, Dispense w/Pivot 00924712 13 Lever, Dispense, Complete Assy 00924704 14 Frame, Dispense 00925388 ID650 Ice Dispensing System Parts (continued) Upper Chassis 12 11 10 13 2 16 1 8 14 5 Reference # 7 3 15 17 6 4 Description 9 Part # 1 Cover, Upper Motor (w/handle) 00924100 2 Guard, Drip Assy 00924118 3 Box, Upper Agitator Motor (w/plates) 00924126 4 Catch, Upper Housing (one) 00924134 5 Magnet, Door Assy 00924548 6 Motor, Upper Agitator (w/cable) 00924209 7 Shaft, Upper Drive (w/key) 00924217 8 Key, Upper Drive Shaft 00924225 9 Bolt, Upper Drive Shaft (w/washer) 00924233 10 Agitator, Upper (w/ thrust washer) 00924340 11 Seal, Shaft, Upper Right Assy 00924316 12 Seal, Shaft, Upper Left Assy 00924324 13 Bearing, Upper Left (w/thrust washer) 00924332 14 Door, Bin Access (w/latch and magnet) 00924506 15 Latch, Door Lock Assy 00924514 16 Plate, Door Strike (w/hardware) 00924522 17 Sensor, Door Assy 00924530 ID650 Ice Dispensing System 13 Parts (continued) Lower Chassis 12 14 10 11 13 1 3 4 8 7 9 15 2 6 16 5 Reference # 14 Description Part # 1 Cover, Lower Motor (w/handle) 00925107 2 Box, Lower Agitator Motor (w/plates) 00925123 3 Latch, Draw (one) 00925131 4 Plate, Guide (one) 00925149 5 Bin, Drain Assy 00925057 6 Motor, Lower Agitator (w/cable) 00925206 7 Shaft, Lower Drive (w/key) 00925214 8 Key, Lower Drive Shaft Assy 00925222 9 Bolt, Lower Drive Shaft (w/washer) 00925230 10 Agitator, Lower (w/thrust washer) 00925396 11 Seal, Shaft, Lower Right Assy 00925313 12 Seal, Shaft, Lower Left Assy 00925321 13 Bearing, Lower Left (w/thrust washer) 00925339 14 Seal, Auger Tube Assy 00925537 15 Plate, Base Mount 00925784 16 Cover, Lower Cable Assy 00925164 ID650 Ice Dispensing System Parts (continued) Base and Drain Lines 5 2 3 4 1 Reference # Description Part # 1 Drain, Cup (w/tubing),Complete Assy 00925073 2 Drain, Bin (w/tubing),Complete Assy 00925081 3 Support, Drain Cup, Assy 00925099 4 Leg, Adjustable, Flange 00925776 5 Base, Assy (w/four legs) 00925198 ID650 Ice Dispensing System 15 Parts (continued) Electrical System 2 1 8 3 5 6 4 7 Reference # Description Part # 1 Cover, Electrical Box 00924654 2 Circuit Board Assy 00924688 3 Power Supply, 12VDC 00924662 4 Capacitor, Auger Motor 00924670 5 VFD, Motor Controller, Upper or Lower 00925651 6 Fuse Block 00925610 7 Fuse, Kit (four 10A, two 5A) 00925628 8 Controller, Drain Pan Heater 00924720 Not shown Switch, Power, Rocker 00925636 Not shown Wiring Harness, Agitator Motor 00924613 Chewblet and Follett are registered trademarks, and Horizon is a trademark of Follett Corporation, registered in US. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • (610) 252-7301 www.follettice.com 00925818R02 05/11