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8.1.7. Setting Priorities
8.1.8. Implementing a solution
8.1.9. Testing the result
8.2.1. document the problem and the solution, giving feedback
8.2. Identifying network problems and correlation
8.3. Controlling configuration changes
8.4. Planning against disaster
8.5. Perform regular monitoring
MODULE TITLE: Monitoring Implementation of Work plan/Activities
MODULE CODE: ICT HNS3 08 1110
MODULE DESCRIPTION :
This module covers the knowledge, skill and attitude required to oversee and
monitor the quality of work operations within an enterprise.
LEARNING OUTCOMES
At the end of the module the learner will be able to:
Monitor and improve workplace operations
Plan and organise workflow
Maintain workplace records
MODULE CONTENTS
1. Monitor and improve work place operations
1.1. Monitor efficiency and services
1.2. Identify quality problem and issues
1.3. Change procedure and system
2. Plan and Organize Work Flow
2.1. Asset current work load
2.2. Scheduling work
2.3. Delegating work
2.4. Asset work flow
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