Download NC-502 - general

bizhub_162_210_FS.book
18 ページ
２００５年４月１８日　月曜日　午前１０時５分
7. Troubleshooting
NC-502
7.3
Step
1
Field Service Ver. 1.0 Apr. 2005
Action Taken if Network Print Cannot be Done
Check
Has the print job reached
the copier?
Result
Action
Yes
Check the copier and correct the cause of the error.
No
Data is yet to reach the
copier.
Go to step 2.
A wrong print destination
port has been set.
Set the correct port.
Computer operate erratically only temporarily.
Restart the computer.
The driver has not been
correctly installed.
Follow the correct procedure to uninstall the driver,
and then reinstall it correctly.
Computer operates erratically only temporarily.
Restart the computer.
The network cable is disconnected, or the relay
device is faulty.
Make the correct connector
connection, or restart or
replace the relay device.
Yes
2
Possible Cause
A copier error (paper running out, toner, etc.)
Is a response received to
ping from the computer to
the Network I/F Card?
No
Troubleshooting
Erroneously set IP address Set the correct IP address
and subnet mask.
and subnet mask.
18