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72 Chapter 4 Troubleshooting Error code Meaning Cause Ignition failure (manual reset) During ignition trials, if unit failed to ignite 10 times continuously, error code 11 will appear. Failure event If the unit failed to detect flame during ignition sequence pre-purge time will exceed 10 sec, and error code Er 11 will appear. Check point ① Check separation distance after removing the flame rod. (separation distance: 1/8”) ② Check ignition transformer and electrical wires for proper connection. 1/8” ③ Check Gas Inlet Pressure Range: NG: 3.5” WC ~ 14” WC LP: 3.5” WC ~ 14”WC ④ Please check flame detector sensor’s connecting line and ensure correct position as shown. ■ From more than DC 2.5V after ignition safety, cut-off will appear ① When setting before ignition is less than DC 2.5V: Replace flame sensor. ② When setting after ignition is more than DC 2.5V: Replace flame sensor. Flame detector sensor setting (Please check after closing front cover) ITEM Normal operating settings Before ignition More than DC 2.5V After ignition Less than DC 2.5V ⑤ If the flame sensing viewing port is excessively discolored, loss of fame will occur. To correct this problem, replace the flame viewing glass. ⑥ If all things are normal, please replace main controller. WARNING Failure to turn the power off to the appliance before repair could result in serious injury or death. LP-528 REV. 8.01.14