Download TS3100 Tape Library and TS3200 Tape Library Setup, Operator

valid sense data as defined by the hex ‘71’ in the first sense byte position.
Therefore, we have valid data to rely on. While the data shows that this example is
a TAPE_ERR2, it could also be caused by a library failure. Further review of the
ASC/ASCQ, (Media load or eject failed), points more to a problem with the media
or the drive. Also note that the FSC listed was F402 which is a timeout while
attempting to load drive 2. For more information about the Sense Key and
ASC/ASCQ fields, refer to the “IBM System Storage TS3100 Tape Library and
TS3200 Tape Library SCSI Reference” document.
LABEL:
TAPE_ERR2
IDENTIFIER:
476B351D
Date/Time:
Wed May 09 07:51:42 DFT
Sequence Number: 1669
Machine ID:
0046083B4C00
Node ID:
risc4
Error Class:
H
Error Type:
PERM
Resource Name:
rmt0
Resource Class: tape
Resource Type:
LTO
Location:
P1.1-I3/Q1-W5003013D38321011-L0
VPD:
Manufacturer................IBM
Machine Type and Model......ULT3573-TD4
Serial Number...............1300000680
Device Specific . (FW) .....74H4 (Firmware Level)
Loadable Microcode Level....A1700D5C
Description
TAPE DRIVE FAILURE
Probable Causes
TAPE DRIVE
Failure Causes
TAPE
TAPE DRIVE
Recommended Actions
PERFORM PROBLEM DETERMINATION PROCEDURES
Detail Data
SENSE DATA
0600 0000 0000
5300 0702 F402
0000 0000 0000
2020 2000 0000
0000 0000 0000
0000
0000
0000
0000
0000
0000
0001
0000
0000
0000
0000
0110
0000
0000
0000
0000
0001
0000
0000
0000
0000
0000
0000
8000
0000
0102
0000
0000
0000
0000
0000
0000
2800
0000
0000
7100
0200
01E0
0000
0000
0400
0000
0000
0000
0000
0000
0000
0000
0000
0000
0058
0000
0000
0000
0000
0000
0000
4133
0000
0000
00000
3820
0000
Figure E-2. AIX ERRPT Library Error Log Example
Table E-2. AIX ERRPT Drive Sense Data
Hex
71
04
5300
F401
Description
Valid Sense Data Follows
Sense Key (Hardware Problem)
ASC/ASCQ (additional sense code/additional sense code qualifier)
FSC (fault symptom code) in this case, Drive Load Timeout. Likely a drive problem.
Retrieving from a Sun System
The Sun System provides information when an error occurs on a tape drive or
library in system-errolog /var/adm/messages. When you have located the error
information, go to Chapter 7, “Troubleshooting,” on page 7-1.
E-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide