Download Service Manual 2

COURSE PATH
This Course Administration directs you through the training package. Each section covers a
different part of the training. Tasks within each section direct you to the portions of the training
materials that cover the subject you are studying.
When you have completed one section, move on to the next. You must achieve a score of 80%
or greater on your Certification Test to successfully complete this course.
You must return your completed Certification Test Answer Sheet and Course Critique to
Okidata within 30 days after the kit is received by your Dealership. If multiple technicians are
training at your Dealership, only one technician must complete the testing during the 30 days.
DO NOT STAPLE THE ANSWER SHEET TO THE COURSE CRITIQUE!
Be sure to make a copy of the Answer Sheet for your records.
Your Answer Sheet will be corrected within two days after it is received by Okidata. If you
achieve a score of 80% or higher, you will receive a Certificate of Training. The Dealership you
work for will become an Authorized Service Center for the products covered in this training
package.
Service Authorization is approved once Okidata processes the Answer Sheet. The Certificate of
Training will be mailed to you after the Answer Sheet is corrected.
You and your Dealership are responsible for returning the Answer Sheet and Course Critique
within 30 days after receiving the training kit. Okidata strongly urges you to keep track of the
date you return your Answer Sheet and Course Critique. Certification and Authorization are
processed within two days after Okidata receives the testing materials. A certificate for
successful completion of the training program will be sent to you within 21 days. If
authorization is not updated within two days or a certificate received within 21 days, contact
Okidata Dealer Service.
Proceed through each section and perform the assigned tasks.
Learn from the Course and Good Luck!
Course Administration
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Pacemark 3410 Service Handbook