Download StorageCraft Cloud Services User Guide

StorageCraft Cloud Services User Guide
StorageCraft Cloud Services User Guide
Welcome to the StorageCraft® Cloud Services User Guide. The StorageCraft Cloud allows you to create a remote backup of your
local backup. In the StorageCraft Cloud your data is protected against a major local disaster. If you are a Cloud+ or Cloud Premium
member you can access your data from any location that has an internet connection. Cloud Premium members can quickly failover
to a virtualized device in the StorageCraft Cloud to keep business running.
StorageCraft Cloud is based on encrypted ShadowProtect backup images. The backup images are replicated to the cloud by
StorageCraft ImageManager. StorageCraft Cloud accounts, devices and backup images can be managed in the MSP portal.
The cloud elements, user workspace and other tools are explained in the following major sections of this user guide:
Getting Started
StorageCraft Cloud Failover and Recovery
Managing StorageCraft Cloud Metrics and Reports
Tips and Tricks
Additionally, this guide includes these general information sections:
Product Support
StorageCraft Glossary
Additional Information
For emerging issues and other resources, see:
The StorageCraft technical support Web site at www.storagecraft.com/support.html .
For more information about using ShadowProtect, see the StorageCraft ShadowProtect User Guide.
For more information about using ImageManager, see the StorageCraft ImageManager User Guide.
Documentation Conventions
Note, Important, Warning
The Note, Important and Warning symbols identify context-sensitive critical information about understanding or using the
StorageCraft cloud.
1 StorageCraft Cloud Overview
Welcome to the StorageCraft Cloud services overview.
The StorageCraft Cloud, as defined in this user guide, means all systems, devices, components, data centers, etc. outside your local
business network. This overview shows the interaction between your business network and the StorageCraft Cloud.
StorageCraft Cloud Services Overview Image
Each alphabet letter in this image is described by the corresponding information (identified by matching alphabet letter) in the
image description section below. The dashed connecting lines in the image represent physical (shipped) transfer of data via USB
seed drives (shipped from you to StorageCraft) or USB BMR drives (shipped from StorageCraft to you).
© 2013 StorageCraft Technology Corporation
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