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7
OPTIONAL FEATURES
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8
MAINTENANCE AND TECHNICAL PROBLEMS
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9
SUPPLIES FOR THE PAYMENT TERMINAL
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10
TERMS AND DEFINITIONS
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11
CONTACT INFORMATION
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7.1
7.2
8.1
8.2
8.3
9.1
9.2
11.1
11.2
11.3
11.4
CID086A/03012013
Overview of optional features
Instruction cards for optional features
Maintaining the payment terminal and PINpad
8.1.1
Cleaning the payment terminal and PINpad
8.1.2
Cleaning the PINpad chip card reader
8.1.3
Cleaning the PINpad magnetic card reader
Periodic software version control
What to do in the event of faults / technical problems
8.3.1
Looking up the TMS Terminal ID and payment terminal code
Ordering supplies
Ordering printer rolls on your payment terminal
CCV phone numbers
CCV opening hours
CCV general address details
Acquirer phone numbers
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