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5XQQLQJWKH6\VWHP'LDJQRVWLFV The OptiPlex G1 systems use diskette-based diagnostics, which contain tests to aid in troubleshooting all major components of the system. &$87,217RSUHYHQWGDPDJHWRWKHRULJLQDOGLDJQRVWLFVGLVNHWWH DOZD\VXVHDEDFNXSFRS\RIWKHGLDJQRVWLFVGLVNHWWHZKHQVHUYLFLQJ DXVHU·VFRPSXWHU'HOOUHFRPPHQGVWKDWXVHUVPDNHVHYHUDOFRSLHV RIWKHRULJLQDOGLVNHWWHWRHQVXUHWKDWRQHLVDOZD\VDYDLODEOH To run the diskette-based diagnostics, follow these steps: ,QVHUWDFRS\RIWKH'HOO'LDJQRVWLFV'LVNHWWH LQWRWKHGLVNHWWH GULYH7XUQRQDOOSHULSKHUDOVDQGWKHFRPSXWHU Starting the diagnostics causes the Dell logo to appear on the monitor screen, followed by a message indicating that the diagnostics is loading. Before the diagnostics loads, a program tests the portion of main memory (RAM) required for loading the diagnostics. If a main memory error is detected, a message indicates which DIMM has failed. If no errors are found in main memory, the diagnostics loads and the Diagnostics Menu appears. 2EVHUYHWKHPRQLWRUVFUHHQIRUWKH'LDJQRVWLFV0HQX This menu lets you choose the following options or exit to the MS-DOS prompt: Run Quick Tests — Runs selected tests from all test groups to quickly locate a failure or to indicate where further testing is needed to isolate a failure Run All Tests — Runs all tests for a thorough test of the system Run Specific Tests — Tests a particular area or subsystem If the Diagnostics Menu does not appear, check the diskette drive connections, insert a copy of the diagnostics diskette into the diskette drive, and reboot the system. If the Diagnostics Menu still does not appear, proceed to the next section, “Getting Help.” For a complete description of the diskette-based diagnostics, see “DisketteBased Diagnostics” in the online Network Administrator’s Guide. *HWWLQJ+HOS If none of the troubleshooting procedures in this chapter or the tests in the server-based, hard-disk–based, or diskette-based diagnostics reveals the source of the problem or leads to the proper troubleshooting steps for determining the source of the problem, call Dell for technical assistance. For instructions, see “Contacting Dell” in the online System User’s Guide. 2-6 Dell OptiPlex G1 Managed PC Systems Service Manual