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Real-time quotes with DHL
Shop-Script PRO is integrated with both DHL (Airborne ShipIt).
To enable DHL real-time shipping quotes you should register an account with DHL.
Please visit DHL sign up page https://sso.dhl-usa.com/sso/register.asp?nav=Reg. Review terms
and conditions, and if you accept, proceed with the registration.
You will be issued an Account Number.
Once you obtain an account number, download DHL API Signup Form from http://www.shopscript.com/downloads/APISignupForm.doc, fill it and email to [email protected].
You will be issued an ID, password and a Shipping Key.
Now go to Shop-Script PRO administrative mode and click “Install” against DHL module.
This will install DHL module and will ask you to input your DHL account information, your origin
location details and services configuration.
We recommend you enabling “Enable DHL error log” checkbox. This will allow you to track all
errors in communication with DHL servers (if there are any).
Assign newly installed DHL module to some shipping method in ‘Configuration’ -> ‘Shipping’
screen of back end, and you are ready to go live! Create a test order and go to checkout. If DHL
module is setup correctly, on the second step of checkout you will be shown shipping charges for
different delivery methods with DHL. For example:
If such combo-box or a fixed shipping rate does not appear, this means DHL shipping quotes does
not work properly.
Please ensure that:
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cURL PHP extension is configured properly on your server (contact your hosting provider)
you have entered your DHL account details and shipping keys properly
you have entered customer address properly during checking out
If all conditions above are met, please go to DHL error log – temp/dhl_errors.log – in the folder
where you have installed Shop-Script (if this file does not exist make sure “Enable DHL error log”
checkbox is enabled in DHL module configuration).
This file will indicate the source of the problem and will represent the error message returned by
DHL server.
If you still have questions, contact us at [email protected]. Please indicate your order ID
and DHL error log file and server specifications description in your request. The more information
you provide, the faster we can resolve your question.
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