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B Cisco Device Feature Support Device-Specific Limitations for OnPlus Features Cisco 1800 Series ISRs Feature Constraints/Notes Discovery Cisco 1800 Series ISRs must have CDP enabled in order to be discovered by the OnPlus Agent device. If you use Cisco CP or Cisco CP Express to configure the router, it is very likely that CDP is disabled, since this is the recommended configuration. If CDP is disabled, the 1800 Series router will show up in the Topology as an Unknown Device. Open the Device Information window for the device, select the Credentials tab, click Device Driver, and select the Cisco 1800 Series. If CDP is enabled, the device will be discovered properly. Access and Info If device access credentials are not provided, the device's MAC address, and IP address are displayed. If the 1800 Series ISR has SSH access, and Level 15 credentials are entered under Credentials > Login and Credentials > Enable in the Device Information window on the portal, the device information collected be displayed, and the device's ARP and CAM tables will be used to discover additional devices. Device Configuration Backup and Restore The backup of an 1800 Series ISR consists solely of storing a copy of the startup-config file. Other elements, such as users defined in the AAA database, are not backed up. To restore the configuration, the saved file is copied to startup-config, and the device is rebooted, loading the new configuration. Backup and restore both require device access credentials (login and enable access). Upgrade Firmware If the administrator has defined a boot load with the boot system command, firmware upgrades are not performed. Remote Access The normal web connection will not work. If you have CP Express loaded on the router, it will try and load that program up and run it. This is a Java program and does not work properly through the HTTP tunnel that is being created. For HTTP access, open a Generic Tunnel connection on port 80. For Cisco IOS command-line administration, enable SSH or Telnet on the device and connect via a Generic Tunnel. See Remote Access using Generic Tunnel Connection, page 277. 252 Cisco OnPlus User Guide