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Client Application feature list
Above: Kayako LiveResponse Client Application – showing two visitors browsing areas of your support
desk installation.
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Users use their SupportSuite or LiveResponse login information with the Client Application.
o Users can only handle and respond to chat requests made to the department they are
assigned, unless a chat is transferred to an individual.
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Chat live with your website visitors.
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Conference chat with a website visitor – more than one staff user may participate in a chat
with a visitor.
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Accurate, on-the-fly spell checking of your messages.
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Application can be minimized and controlled via the system tray.
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Notification methods can be customized using:
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