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3240 Bar Code Label Printer User’s Manual
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Printer Operation Problems (continued)
You have set the printer for
continuous label stock.
Use PrintSet to check the configuration
settings. If the settings are incorrect, use
PrintSet to change the settings.
You have set the image bands or
print speed incorrectly.
Use PrintSet to change the image bands or
print speed settings.
Printer has aborted and reset the
print speed and image bands.
Use PrintSet to change the image bands or
print speed settings.
The Alert LED flashes
and printing stops.
Printhead has overheated.
Leave printer alone until it has time to cool
down. It will resume printing on its own.
Media fault.
The printhead is up.
Make sure the printhead is down. The
head lift lever should be straight up and
down. Press the Feed/Pause button to
resume printing.
Sensor type set incorrectly.
Configure the printer for the correct
sensor. Does this mean that I might have
my printer configured for self-strip? What
sensor? You can enable self-strip from
PrintSet.
You have incorrectly loaded the
media.
Try reloading the media. For help, see
“Loading a Roll of Media,” in Chapter 1.
Labels stick to media
access door or fail to
strip.
The self-strip roller is dirty or
the pinch roller is not contacting
the strip roller.
Clean the self-strip roller. See Chapter 3,
“Maintaining the Printer.”
The stepper motor stalls
while printing media
that is less than 2.7
inches wide.
You did not properly adjust the
bias adjust screw.
Adjust the bias adjust screw to the
optimum printing position. See
“Correcting Uneven Print Quality” in this
chapter.
Test configuration labels
do not print.
You have incorrectly loaded
media.
Try reloading the media. For help, see
“Loading a Roll of Media,” in Chapter 1.
You have configured the printer
for self-strip media.
Set the printer to the default configuration
using the DIP switches. For help, see
“Plugging In the Printer,” in Chapter 1.
Media fault.
Remove media from under the label taken
sensor.
Printer slows down.
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