Download PZ217E User Manual E-545 PInano® Piezo Controller Release: 1.2

Troubleshooting
Communication with controller does not work
Communication cable is wrong or defective
⇒
Check cable. Does it work properly with another device?
For RS-232, a null-modem cable must be used.
For TCP/IP connections: Connect the controller to an Ethernet connector in
the PC using the included cross-over network cable. When connecting to a
network hub or router, it might be necessary to use a straight-through
network cable.
Communications has not been established yet
⇒
TCP/IP communication: If no DHCP server is available on the network or
if a point-to-point connection between host PC and controller is being used,
after power-on or reboot it might take a period of about 30 seconds before
communication is possible.
The interface is not configured correctly
⇒
With the RS-232 interface, check port and baud rate.
⇒
With the TCP/IP connection, connect the controller to a network access
point before you power it on. Check IP address and IP mask (the settings
of the devices in the network must be compatible, e.g. the IP address of
each device must be unique). Make sure that your network administrator
has not set the network to forbid unknown devices like the E-517 digital
operation module to log on. Note that if the controller is already connected
to your or another host PC via TCP/IP, a second TCP/IP session cannot be
established. Presently, only one port (50000) is available on the E-517 so
that only one application at a time can use the TCP/IP connection.
⇒
The first time you connect over the USB interface, be sure you are logged
on the PC as a user having administrator rights. After the E-545 is powered
on, a message will appear on the PC screen saying that new hardware has
been detected. Follow the on-screen instructions and insert the E-517 CD.
The required FTDI hardware drivers are found in the \USB_Serial_Driver
directory.
www.pi.ws
E-545 PZ217E Release 1.2.2
Page 76