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10
Troubleshooting
Nr.
Type
Message text
Cause / Adjustment
34013
Error
Communication interface can not be
activated!
AJWin can not initialise a communication channel to the
printer.
In serial connections:
• Is the COM-Port inside the PC available?
• Was the USB-adapter plugged into a wrong spot ?
• Are IP-address and port correct?
• Is the remote station switched on?
• Are the network cables connected? S
34015
Error
Printer did not accept last command
(NAK)!
The communication with the printer does not work reliably:
• When using RS-232 connections check the parity.
• Does the problem apply only to a specific print text?
84
Software AJWin Version 3.5.1 - 01/13 V 3.5.1-EN