Download Vertical Communications TeleVantage TeleVantage 7.5 User's Manual

Using instant messaging
To initiate instant messaging with a user, right-click the user’s name in the Extensions list and
choose Send an instant message.
To send, type your message in the bottom pane, then click Send.
For instant messaging to work, the receiving user must be running ViewPoint and have the
Instant Message Add-in installed and enabled. If this is the case, when you click Send the
message window pops open for the receiving user, allowing him or her to respond.
Configuring instant messaging options
You can configure some instant messaging options by choosing Tools > Add-in Manager,
selecting “TeleVantage Instant Messaging,” and clicking Options.
Disabling instant messaging
Instant messaging is a ViewPoint Add-in that is installed and enabled by default. To disable
instant messaging, so that you cannot send or receive instant messages, do the following:
1.
Choose Tools > Add-in Manager.
2.
Select the “TeleVantage Instant Messaging” Add-in.
3.
Uncheck Enabled.
4.
Click OK.
For more information about Add-ins, see “Enhancing ViewPoint with Add-ins” on page 18-25.
Changing another user’s personal status _____________________
From the Extensions folder you can change another user’s personal status if you know that
user’s password. For instructions, see “Changing the personal status of another user” on
page 9-14.
Exporting the Extensions list _______________________________
You can export the Extensions list to a .CSV file. See “Importing and exporting TeleVantage
items” on page 8-27.
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USING TELEVANTAGE