Download Netac Tech A150 User's Manual

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This manual contains content protected by copyright laws. All rights are reserved.
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No part of this document may be used, reproduced, or/and stored in a database/
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retrieval system in any form without prior written permission of Netac Technology
Co., Ltd.
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Netac provides the repair service during warranty period. This product is not
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guaranteed for its compatibility with all kinds of computers and Operating System.
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Netac Technology Co., Ltd. is not responsible for any loss arising out of using this
product. Any dispute should be governed or interpreted by the laws of the People's
Republic of China.
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The information in this manual is subject to changing without notice. Please visit
Netac website http://www.netac.com to download the latest user's manual.
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Patent Number: US 6829672, CN 99117225.6, CN 00114081.7
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Mustik MP3 Player
Remarks
1)
Storage
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dusty place.
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Battery
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battery for about 2 ~ 3 times to ensure maximum battery life and power
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capacity.
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Please don't dispose the unit into fire to avoid the battery exploding.
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Please don't disassemble any part of the unit, any unauthorized
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disassembling will cause termination of Netac official warranty.
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Please ensure that Mustik MP3 Player has enough space to save the
new recorded files.
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The folders named as "MUSIC", "MOVIE", "PHOTO", "EBOOK" and
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"RECORDER" are auto-generated default folders for saving audio,
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video, photo, eBook and recorded files. Please saving different kinds of
files into correct folders for conveniently use.
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The files named as "F***.WAV" and "V***.WAV" which are saved under
the folder "RECORDER" are auto-generated default titles for FM /MIC
When start using the unit, please fully charge and discharge the
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Please don't judder, otherwise Mustik MP3 Player may be damaged.
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Please disconnect Mustik MP3 Player from the computer before
maintenances or cleaning.
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Please don't unplug Mustik MP3 Player while data is transferring with
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Wipe the Mustik MP3 Player with a dry, soft cloth to keep in clean
condition.
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for preventing shock or damage.
the computer, otherwise the data may be lost.
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Please don't use wet hand to plug/unplug or contact Mustik MP3 Player
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Don't use chemicals, such as gasoline or other diluents, upon Mustik
MP3 Player surface.
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Cleanup
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Usage
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Don't let liquid or objects into Mustik MP3 Player.
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4)
Please avoid dropping or impact upon Mustik MP3 Player.
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Please avoid placing Mustik MP3 Player directly in the sunshine or
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2)
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recorded files. "*" Presents numbers as 0~9.
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Files or data stored in Mustik MP3 Player cannot completely avoid
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being destroyed or lost due to improper use or other reasons. Please
backup files and data when necessary.
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Mustik MP3 Player
Catalogue
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Introduction..............................................................................
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Usage on the
Computer..........................................................
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Basic Operations.....................................................................
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Features......................................................................................... 1
Appearance and Buttons............................................................... 2
Utilities Installation......................................................................... 3
Connecting with the Computer....................................................... 3
Data Transferring........................................................................... 3
Disconnecting................................................................................ 5
Battery............................................................................................ 7
Keystroke Definition....................................................................... 8
Power On/Off................................................................................. 8
HOLD............................................................................................. 9
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Reset.............................................................................................. 9
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Firmware Update........................................................................... 10
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Usage of A150......................................................................... 12
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Music.............................................................................................. 12
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Movie............................................................................................. 16
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Photo.............................................................................................. 18
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eBook............................................................................................. 19
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FM.................................................................................................. 20
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Recorder........................................................................................ 21
File................................................................................................. 23
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Specifications..........................................................................
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FAQ.........................................................................................
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RMA Service..u
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Contact Netac.
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Setup.............................................................................................. 24
Mustik MP3 Player
Introduction
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of portable digital music player, it perfectly combines FM transmitting, audio & video
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Support FM transmitting
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Built-in lithium battery, intelligent charge technology
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Support MP3 and WMA files
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Support multiple sound modes and playback modes
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Support A-B repeat
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Lyric (LRC file) displays synchronously
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Support SMV video file
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Support JPG file
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Built-in FM tuner, support FM and MIC recording
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Support eBook browsing
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Effectively prevent misoperation with HOLD switch
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Firmware update
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No driver installation except on Windows 98/98SE
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Play/Pause Button
Volume- Button
BACK Button
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Previous Button
HOLD Switch
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Mini USB Port
RESET Hole
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The pictures and the operations are for referance only.
playing, recording, FM tuner and photo/eBook browsing, etc.
Features
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Appearance and Buttons
Thanks for purchasing Netac Mustik MP3 Player (A150). MP3 Player is a new type
Earphone Jack
Neck Strap Hole
MENU Button
Volume+ Button
FM OUT Button
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Next Button
Appearance and Buttons for A150
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Usage on the Computer
Utilities Installation
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you would find a new icon named "Removable Disk" (Fig.2.1), representing
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A150.
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Mac OS 10.2 or above (Mac OS 10.3.2 e.g.): A new icon named
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A150 Utilities includes A150 driver (Especially for users on Windows 98/98SE) and
"NO_NAME" (Fig.2.2) would appear on the desktop of your computer,
A150 Update Tool (Netac MP3 Firmware Download).
representing A150.
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The installation steps of A150 Utilities are as the following:
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1)
You can download the Utilities from http://www.netac.com for installation.
2)
Double click the installation file "Setup.exe", the system would install A150
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Utilities automatically.
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The tool would appear in "Programs" of "Start" after being installed.
Connecting with the Computer
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A150 can be connected with the computer through USB cable. Connect standard
port of USB cable to the computer, mini port to A150.
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Data Transferring
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1)
Boot your computer and connect A150 with the computer.
2)
The screen of A150 would display "READY" after being connected.
Windows 98/98SE/Me/2000/XP/Server 2003: Double click "My Computer",
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Fig.2.2
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Linux 2.4.2 or above: Enter the system by user ID "root" and input the
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command "mount /dev/sda /mnt". This command is to create a directory
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where A150 would be mounted.
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according to Linux operating discipline.
3)
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Note: "Sda" is an unfixed input item, please make relevant changes
Then you can copy, delete or edit data, just as on a traditional hard disk.
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While transferring data from A150 to the computer, the screen of A150 displays
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"READING", while transferring data from the computer to A150, the screen of A150
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displays "WRITING".
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Mustik MP3 Player
Disconnecting
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Please refer to the following steps to unplug A150:
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Windows 98/98SE: Unplug A150 from USB port of the computer while the
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screen of A150 prompts "READY".
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Linux 2.4.2 or above: Input the command "umount /mnt" before unplugging
(Fig.2.3), and click "OK" button in the pop-up window "The 'USB Mass
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Storage Device' device can now be safely removed from the system" (Fig.2.4),
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then you can disconnect A150 from the computer safely.
3)
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Fig.2.3
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Mac OS 10.2 or above (Mac OS 10.3.2 e.g.): Select the icon representing
computer.
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Fig.2.4
A150, click "File" to select "Exit NO NAME", then unplug A150 from the
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A150. The "/mnt" directory is corresponding with the "/mnt" mentioned above.
at the taskbar, then click the "Stop USB Mass Storage Device - Driver"
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Tips: Please drag A150 icon into Trash, then unplug it from the computer.
4)
Windows Me/2000/XP/Server 2003 (Windows 2000 e.g.): Click the icon
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Basic Operations
Battery
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: The battery is full.
: The battery is exhausted.
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The battery can be charged by connecting A150 with the computer through USB
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Cigar-lighter of car
Fig.3.1
cable, or connecting A150 with the cigar-lighter of car through car charger. When
Please following the descriptions of using car charger. Netac Technology Co., Ltd.
charged through car charger, A150 supports all operations mentioned in "Usage of
is not responsible for any loss arising out of using car charger.
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A150" (Except for data transferring between A150 and the computer).
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computer through USB cable: If the voltage is less than 3.7V, charge; If the
Hold: The time of keystroke is about 2 seconds.
voltage is more than 3.7V, doesn't charge. Intelli-charge technology can
Press: The time of keystroke is less than 1 second.
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enhance battery's life.
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Intelli-charge: A150 supports Intelli-charge while connecting A150 with the
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Keystroke Definition
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Force charge: If the voltage is more than 3.7V, you can charge the battery of
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Power On/Off
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A150 by connecting it with the computer, and locking [HOLD] switch for force
To power on A150, please hold [Play/Pause] button, A150 would enter main menu
charge.
automatically.
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Usage of charging by car charger:
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Please refer to Fig.3.1 to connect A150 with the cigar-lighter of car through car
charger.
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To power off A150, please hold [Play/Pause] button in playing/pausing/stop status
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(except on recording/recording pause status) after being powered on.
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When A150 is in non-USB mode, and A150 is not in playing/pausing/recording/
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recording pausing/radio status, A150 would power off automatically if there is no
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operation during the time, which is set in "Setup -> Power Set" (Please refer to
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"Setup" for details.)
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HOLD
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to update A150. The steps are as the following:
2)
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In case A150 doesn't response to any operation, poke the "RESET Hole" where on
A150 to power off, you need to power on A150 again for complete. The settings of
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A150 would return to the last effective settings before restarting, and all files saved
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in A150 may be lost.
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"Netac MP3 Player Firmware Download" window to begin update. It would
display "Complete" after finishing, click "Close" button (Fig.3.2), then unplug
power off automatically shortly after prompting "Key Locked", please unlock [HOLD]
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Connect A150 with the computer, then run "Start -> Programs -> Netac MP3
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unlock [HOLD] switch. If try to power on while [HOLD] switch is locked, A150 would
Reset
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firmware version and the upgrade firmware version. Click "Start" button in the
screen, and no button would be able to operate. To release the lock status, please
switch, then try again.
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Player-> Netac MP3 Player Firmware Download", it would display the current
lock all buttons please simply lock [HOLD] switch, a lock icon would appear on the
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Please uninstall "Netac MP3 Player" in your computer at first, then double
click the download file "Setup.exe", it would install new utilities automatically.
This function is used to prevent the buttons from being operated accidentally. To
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You can download the latest update utilities from our website http://www.netac.com
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Firmware Update
A150 from the computer to finish.
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Format A150: You can click the check box of "Format Data Area" in the
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window, click "Yes" button on the pop-up menu (Fig.3.3) to confirm. A150
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would delete all data saved in A150 while formatting, please backup the data
saved in A150 first if necessary!
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Mustik MP3 Player
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Note: Entering each menu, A150 would recognize and display the correlate
Click "Start" button to begin format. The window would display "Complete"
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Press [Previous/Next] button to select menu. Press [Play/Pause] button to
enter.
after finishing, click "Close" button to finish.
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Keystroke operations:
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menu. The operations and settings would be introduced as the following.
Fig.3.2 Fig.3.3
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You can select Music, Movie, Photo, eBook, FM, Recorder, File and Setup in main
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Usage of A150
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files with the menu.
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2)
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Press [Previous/Next] button to select folder/file in sub menu, press [Play/
Pause] butotn to enter. Select the "..." on the top of sub menu, press [Play/
Pause] button to return.
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3)
In sub menu, press [MENU] button to return to main menu.
4)
Press [BACK] button to return to previous menu.
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Music
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Press [Previous/Next] button to select Music in main menu, press [Play/Pause]
button to enter. A150 would enter "MUSIC" folder and display music files.
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Press [Previous/Next] button to select file, press [Play/Pause] button to play.
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The screen would display as the following while music playing:
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1. Volume
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2. Track Name
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ROC: Rock
POP: Popular DBB: Bass
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3.Singer
4. Equalizer: NOR: Normal
CLA: Classic
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JAZ: Jazz
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5. Track Format and Bit Rate
6. Track Number/Total Number
7. Elapse Time/Total Time
8. Lyric Shows
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9. Battery
11. Play Mode
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10. A-B Repeating / Lock Status
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Play/Pause:
Press [Play/Pause] button to pause/play.
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Rewind/Forward: Continuous hold [Previous/Next] button to rewind/forward.
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Select Track: Press [Previous/Next] button to switch previous/next track in
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playing/pause/stop status.
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Volume: Press [Volume+/-] button to turn up/down the volume.
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Switching EQ: Press [MENU] button to switch EQ.
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A-B Repeat: Please hold [BACK] button twice to decide A (start) spot and B
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(end) spot while in playing status, A150 would play the track between A and B
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repeatedly. Hold [BACK] button again to exit A-B repeating.
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Lyric Shows: A150 would automatically search the lyric file (LRC format, you
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can make it by yourself, download from Internet, etc.).
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1)
Copy the music file and the lyric file (LRC format) into the same folder.
2)
Make sure the name of the lyric file is the same as the name of the track,
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otherwise the lyric can not be displayed.
3)
Lyric would be shown synchronously in the "Lyric Shows" area of the
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screen during playing.
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Mustik MP3 Player
FM Transmission
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in A150 through FM radio.
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Exit FM transmission: Hold [FM OUT] button to exit FM transmission.
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Note: Since the earphone can be used as antenna during FM transmitting, please
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connect the earphone to A150 at first before FM transmitting for best effection.
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87.5MHz ~ 108MHz. (Please choose the frequency without FM program
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stereo set of car.
1) Turn on the FM radio of car, please choose the FM frequency within
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turn up/down the volume, please turn up/down the volume through the
l The steps for FM transmitting are as the following (FM radio of car e.g.)
for better effect.)
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4) Now you can enjoy the music in A150 through FM radio of car.
5) The operations are the same as that of normal music playing, except for
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about 2 seconds. After that, the frequency couldn't be adjusted.
A150 can send the playing music to FM radio, so you can enjoy the playing music
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Movie
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button to enter.
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Press [Previous/Next] button to select video file, press [Play/Pause] button to
play.
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2) Connect the earphone to A150, hold [FM OUT] button to transmitting.
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Press [Play/Pause] button to pause/play.
3) Press [Volume+/-] button to change the frequency, till the transmitting
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Press [Previous/Next] button to select and play previous/next video file.
frequency of A150 is same as the frequency of FM radio of car. The menu
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Hold [Previous/Next] button to rewind/forward.
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Press [Volume+/-] button to turn up/down the volume.
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for adjust the frequency would disappear while there is on operation for
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Press [Previous/Next] button to select Movie in main menu, and press [Play/Pause]
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Mustik MP3 Player
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Press [BACK] button to return to Movie menu.
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MTV convert tool
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A150 supports, so you can play the video files in A150 anytime. You can download
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appropriate place where you want to convert.
6) Press "Convert" button to start.
are as the following:
7) Press "Quit" button to exit.
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1) Double click the file "Video2smv.exe", the system would pop up a window as
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the following:
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convert.
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3) Press the icon
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where beside "input" to choose the file which you want to
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where beside "output" to choose the location where you
want to save the converted file.
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Note:
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1) Please make sure that you have installed DirectX 8.0 or above before
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2) Press the icon
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or "End" radio box in "Selection" option, and drag the scroll bar to select the
the MTV convert tool from our website http://www.netac.com. The converting steps
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5) If you don't want to convert whole process of the file, you can select "Start"
MTV convert tool can convert video files (AVI, MPG, WMV files) into SMV files that
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4) Press the icon besides "Frame" to select the frame rate of the converted file.
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conversion.
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2) The tool contains copyright by author, please respect the copyright. Netac
Technology Co., Ltd. is not responsible for any infringed copyright by user that
out of using these tools.
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Photo
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Press [Previous/Next] button to select Photo in main menu, and press [Play/Pause]
button to enter.
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Press [Previous/Next] button to select file, and press [Play/Pause] button to enter.
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Press [Previous/Next] button to select browsing mode: "Manual" or "Slide Show".
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Press [Play/Pause] button or [MENU] to confirm and begin to browse.
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Manual:
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Press [Previous/Next] button to page up/down while browsing.
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Press [BACK] button to return.
FM
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1)
Press [Previous/Next] button to browsing previous/next photo.
Press [Previous/Next] button to select FM in main menu, press [Play/Pause] button
2)
Press [Volume+] button to zoom in, press [Previous/Next] button to left/right
to enter. The screen would display as the following:
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shift, press [Volume-] button to return to actual size.
3)
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After zooming in, press [MENU] button to switch to shift up/down mode, press
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[Volume+/-] button to shift up/down.
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Slide Show:
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A150 would switch the photo automatically, you can also switch the previous/next
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photo manually by pressing [Previous/Next] button.
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Note: A150 supports JPG files, which resolution is less than 1024 x 768 pixels.
eBook
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Press [MENU] button to switch among Radio, Scan, Store, Recording and Return
under FM menu. The Operations are as the following:
1)
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Radio: Press [Play/Pause] button to pause/play the receiving program, you
Press [Previous/Next] button to select eBook in main menu, press [Play/Pause]
can also switch channel by pressing [Previous/Next] button if there is more
button to enter.
than one channel saved, and press [Volume+/-] button to turn up/down the
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browsing.
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2)
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volume.
Press [Previous/Next] button to select file, press [Play/Pause] button to
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Scan: A150 can save maximum 30 channels.
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Automatic Scanning: Press [Play/Pause] button to start searching automatically,
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A150 would save the searched channels automatically.
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Pause] button to confirm.
Manual Scanning: Press [Previous/Next] button to search channel ahead/
3)
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MIC Recording:
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Select "Recorder", and press [Play/Pause] button to enter MIC recording. The
Next] button to switch to the next program.
screen would display as the following while MIC recording:
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Store: Press [Play/Pause] button to save channel after automatic/manual
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Pause] button to pause/resume during recording, press [BACK] button to exit
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and A150 would save the recorded file in "RECORDER" folder automatically,
and name it as "F***.WAV".
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Return: Press [Play/Pause] button to return to main menu.
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Recording: Press [Play/Pause] button to start FM recording, press [Play/
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5)
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backwards by 0.1MHz manually in receiving status. Or you can hold [Previous/
scanning, the screen would display "Saved".
4)
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Press [Previous/Next] button to select "Recorder", "Replay" or "Exit" and press [Play/
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Note: A150 would scan and save channel(s) automatically when enter FM menu
1)
Press [Play/Pause] button to pause/resume MIC recording;
for the first time. It is suggested to connect the earphone with A150 for better
2)
Press [BACK] button to end and A150 would name the recorded file as "V***.WAV", l
FM Recording:
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scanning.
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Recorder
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and save the MIC recorded file in "RECORDER" folder automatically.
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Please refer to "FM" for details.
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Replay:
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Press [Previous/Next] button to select Recorder in main menu, press [Play/Pause]
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button to enter.
Select "Replay", and press [Play/Pause] button to enter.
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Press [Previous/Next] button to selet recorded file, press[Play/Pause] button to
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Kind of Recording Saving Name Locations for Saving
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MIC recording
V***.WAV
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"RECORDER" folder
under root
F***.WAV
FM recording
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"Recorder" and
"Music" menu
Keystroke Operations:
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2) Press [Play/Pause] button to enter sub menu. Press [Previous/Next] button to
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button to enter.
1) Press [Previous/Next] button to select folder/file. Press [Play/Pause] button to
enter the selected folder.
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Press [Previous/Next] button to select Setup in main menu, press [Play/Pause]
Press [Previous/Next] button to select File in main menu, press [Play/Pause] button
to enter.
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Playing Menu
The operations are the same as music playing, please refer to "Music" for details.
File
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3) Press [BACK] button to return to previous menu.
Setup
play. The locations for saving and playing recorded files are as the following:
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l Press [Previous/Next] button to select item in Setup menu.
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Press [Play/Pause] button to enter.
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Press [Previous/Next] button to set.
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Press [Play/Pause] button to confirm.
You can set the following items in Setup menu:
Item
EQ Set
Descriptions
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There are 6 equalizer modes: NORMAL, ROCK, JAZZ, CLASSIC,
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select "Yes"/"No", select "Yes", press [Play/Pause] button to confirm to delete
POP, BASS.
There are 6 play modes: NORMAL, REPEAT ONE, REPEAT ALL,
the file selected, the screen would display "Success!", select "No", press [Play/
SHUFFLE, SHUF&REP, INTRO.
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Pause] button to return to previous menu.
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Play Mode
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Note: Under "INTRO" mode, A150 would play the first eight
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seconds of each track.
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Item
Descriptions
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A150 would turn off screen if the time for no operation exceed the
Screen Saver
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time which is set as 5SEC,10SEC, 20SEC, 30SEC, 40SEC, 50SEC
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and Disable. "Disable" represents the screen can't turn off. Press
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any button to exit screen saver.
When A150 is not in playing/pausing/recording/recording pausing/
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Power Set
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FM Out
Default
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Power Supply
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[Previous/Next] button to select "YES" or "NO", press [Play/Pause]
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Select "Exit", and press [Play/Pause] button to return to main menu.
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Descriptions
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70mm x 40.5mm x 11.8mm
36g approximately
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Powered by built-in lithium battery, USB port or car charger
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charged for it.
Earphone Output
MP3 Bit Rate
MP3, WMA
WMA Bit Rate
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6mW + 6mW, 32ohm
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FM Transmission
FM Radio
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Effective Range
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Range of Frequency
Preservable Stations
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20Hz ~ 20KHz
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Stereo Imbalance Degree
Range of Frequency
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32Kbps ~ 192Kbps
+0.5dB
87.5MHz ~ 108MHz
5 ~ 10m
76MHz ~ 108MHz
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8Kbps ~ 320Kbps
Frequency Response
of product, software/hardware version, available and total capacity
of flash. Press [BACK] button to return to previous menu.
Exit
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Net Weight
button to confirm.
To browse the system information, which includes company, model
About
Items
"Disable" represents A150 can not be power off automatically.
To set whether the earphone is "Soundable" or "Silent" while FM
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notice.
during the time which is set as 2MIN, 5MIN, 10MIN and Disable.
transmitting.
To set as original value, press [Play/Pause] button to enter, press
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Netac reserves the rights to make changes on any specification without prior
Dimension
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The actual useable capacity may not be identical as labeled.
radio status, A150 would power off automatically if no operation
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Specifications
Mustik MP3 Player
Items
Descriptions
Music Format
MP3, WMA, WAV
Video Format
SMV
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Text Format
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Working Temperature -10 C ~ 55 C
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Storage and
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Transportation
Temperature
Relative Humidity
under Working
Relative Humidity
under Storage and
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-40 C ~ 70 C
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20% ~ 90% (40 C)
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Transportation
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English
Computer
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IBM PC, Compatible Notebook or Mac with USB port.
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Operating System
Windows 98/98SE/Me/2000/XP/Server 2003, Mac OS 10.2
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or above, Linux 2.4.2 or above.
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Possible Reasons Analysis Remedy
while power on.
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Low battery.
Power off shortly Low battery.
Atmospheric Pressure 86 KPa ~ 106 KPa
Language
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Symptoms
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20% ~ 90% (40oC)
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Service.
Fail to power on.
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guide for help. Should any problem persist, please contact with Netac Customer
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If you experience any of the following difficulties in using A150, use the following
TXT, (Only supports Simple Chinese as GB2312.)
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FAQ
JPG format, resolution less than 1024 x 768 pixels.
Photo Format
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Charge battery.
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Charge battery.
[HOLD] switch locked.
The volume is 0.
No sound output.
Keystroke void.
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[HOLD] switch locked.
USB Cable doesn't
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Fail to connect
connected correctly.
with the computer. Driver hasn't been installed
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Turn up the volume.
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Connect earphone correctly.
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Unlock [HOLD] switch.
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Connect USB Cable correctly.
Install the driver (Please refer to
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on Windows 98/98SE.
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Earphone doesn't connected
well.
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Unlock [HOLD] switch.
"Utilities Installation" for details).
Mustik MP3 Player
Symptoms
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Fail to copy files.
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Can't recording.
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requirements.
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Space insufficient.
Recorded files have
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exceeded the maximum limit.
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Can't play video.
Format error.
Can't charge by
Doesn't connect car charger
car charger.
well.
The volume of the
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earphone is too
loud while
transmitting.
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Please check the manual and FAQ on our website http://www.netac.com to
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Please check if there is any latest update of software or firmware to your
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please return the goods to the vendor where you purchased from for repair or
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The earphone's volume is
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replacement.
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ANY PHYSICAL DAMAGE, MISUSAGE, OR UNAUTHORIZED DISASSEMBLING
OF ANY PART OF THE PRODUCTS WILL LEAD TO WARRANTY VOID. By
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default, the product is only available for personal and office.
2)
default as 20 while transmitting.
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product, especially format tools. If you didn't purchase directly from Netac,
Connect car charger well.
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double-check the failure symptoms you are facing.
Delete some files.
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Self check (Over 50% claimed fault can be fixed easily).
Delete some files.
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1)
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Charge battery.
Convert video file.
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whether be accordance with
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RMA Service
Format A150 and try again.
Low battery.
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Possible Reasons Analysis Remedy
Check the system settings
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Obtain RMA (Return to Manufacturer Authorization) number from Netac (Only
for Authorized Dealers).
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We send you a RMA Request Form by E-mail upon request.
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Please fill in all related items, like items number, failure symptom(s), purchase
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date and invoice number on RMA Request Form, E-mail or Fax back to
Netac.
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Upon receiving the filled RMA Request Form, we will check the form and
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Mustik MP3 Player
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warranty period. A RMA number will be issued within 2 working days.
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Any RMA number is only valid for 14 days, other than that a new application
needs to be filled again.
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ANY RETURN WITHOUT PRE-APPROVED RMA NUMBER WILL BE REJECTED
Contact phone: +86-755-26727573, 26994767
Company line: +86-755-26727800
Fax: +86-755-26727610
Business hour: 08:30 - 17:40 Beijing Time, Mon.- Fri.
OR DELAYED. IT IS A MUST-HAVE FOR ALL RETURN OR REPAIRING OR
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EXCHANGE OR MISSING ISSUES.
3)
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How to send the defective product(s) to Netac?
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The "Netac RMA Request Form" must NOT be enclosed in the RMA package
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sent to Netac, but the RMA number is REQUIRED to be written on the top of
the box when you send it/them back. The defective product(s) sent to Netac
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without RMA number will NOT be received, repaired and/or returned.
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Netac don't accept any collect shipment. All RMA shipment must be prepaid.
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Don't make any shipment until having the Shipping Instruction from Netac.
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4)
Contact information
E-mail: [email protected]
Contact: Byele Yu, Alick Liu (Customer Service Dept.)
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Please ask further advice from Netac Customer Service Dept. as bellow
before you send out the defective products.
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Contact Netac
Netac Technology Co., Ltd.
6F, Incubator Building,
China Academy of Science & Tech Development,
No.1 High-tech South St.,
Shenzhen, China 518057
Tel: +86-755-26727800
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(Switchboard)
+86-755-26727520, 26727510, 26727500
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Website: http://www.netac.com E-mail:[email protected]
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(Technical Support)
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(Sales)
[email protected]
(Technical Support)
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Fax:+86-755-26727610 [email protected]
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P3
(Feedback) us
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