Download Canon iPF815 Basic Guide

Troubleshooting
Phenomenon
Cause
Corrective Action
The edges of the paper are dirty
The Platen has become dirty after
borderless printing or printing on
small paper.
Open the Top Cover and clean the Platen.
(→ , If Paper is Soiled)
The type of paper as specified on
Make sure the same type of paper is specified on the
the printer does not match the type printer as in the printer driver.
specified in the printer driver.
(→"Selecting the Paper Type (Roll)," User Manual)
(→"Selecting the Paper Type (Sheet)," User Manual)
Make sure the same paper type is specified in the
printer driver as on the printer.
1. Hold down the Stop button for a second or more to
cancel printing.
2. Change the type of paper in the printer driver and
try printing again.
The paper is wrinkled or warped.
Straighten out the wrinkles or curls and reload the
paper. Do not use paper that has been printed on
previously.
(→ , Loading Rolls in the Printer)
(→ , Loading Sheets in the Printer)
A cut line is printed because the
function to reduce cutting dust has
been activated.
If this function is not needed, deactivate
CutDustReduct. through the printer menu.
(→"Main Menu Settings," User Manual)
The Printhead is set too low.
In Head Height, choose Automatic.
(→"Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
You are printing on heavyweight
paper or paper that curls or
wrinkles easily after absorbing ink.
When printing on Heavyweight Coated Paper or
other paper-based media, choose a VacuumStrngth
setting of Strong or Strongest. If paper still rubs
against the printhead, try raising the Printhead by
setting Head Height to Highest.
(→"Adjusting the Vacuum Strength (VacuumStrngth),"
User Manual)
(→"Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
When printing on CAD Tracing Paper or filmbased media, choose a VacuumStrngth setting of
Standard, Strong, or Strongest. If paper still rubs
against the printhead, try raising the Printhead by
setting Head Height to Highest.
(→"Adjusting the Vacuum Strength (VacuumStrngth),"
User Manual)
(→"Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
The Ejection Guide is soiled.
7
Clean the Ejection Guide.
(→"Cleaning the Printer Exterior," User Manual)