Download Altiris Client Management Suite 7.1 SP2 from Symantec User Guide

Transcript
Mac imaging
Enabling Darwin ADLagent logging
Enabling Darwin ADLagent logging
In the event of a failure during imaging, the Darwin ADLagent captures
information about the event. This information can assist Symantec support
personnel in troubleshooting the cause of failure.
This task is a step in the process of creating and deploying a Mac OS X automation
image.
See “Creating a Mac OS X automation image” on page 178.
To enable client logging
1
On the client Mac, on the Apple desktop, click the Finder icon and select the
system hard drive.
2
Then select the Applications > Utilities folder and double-click the
Terminal.app file.
3
Edit the /opt/altiris/deployment/adlagent/conf/adlagent.conf file using the
following command:
sudo vi /opt/altiris/deployment/adlagent/conf/adlagent.conf
Using the sudo command prompts the user to enter an administrator
password.
4
Press the I key to enable Insert mode.
5
Change the value Debug_Trace=false’ to ‘Debug_Trace=true.
6
Change the value IPTrace=false to IPTrace=true.
7
Change the value IPUseLogFile=false to IPUseLogFile=true.
8
For additional debug-level logging, add the following entry at the end of the
file:
DEBUG_LOG=true
9
Press Esc.
10 Press the : key, and then press wq!.
11 Press return.
12 Edit the /opt/Altiris/deployment/adlagent/conf/trace.conf file using the
following command:
sudo vi /opt/altiris/deployment/adlagent/conf/trace.conf
13 Press the I key to enable Insert mode.
14 Change the value #TcpTracePort=415 to TcpTracePort=415
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