Download CCC Installation

Index
Index
A
Agent PCs Installation ................................................................................................................................................20
B
Baud Rate .............................................................................................................................................................30, 39
C
Call Center Modules...................................................................................................................................................50
Call Center View ..........................................................................................................................................................5
Call Center View and Wallboard Manager.................................................................................................................24
CCC Applications.......................................................................................................................................................10
CCC Installation .........................................................................................................................................................58
CCC Licenses .............................................................................................................................................................21
CCC reporting associated with Voice Mail Pro .........................................................................................................25
CCC User Access .........................................................................................................................................................5
CCC Wallboard Installation .......................................................................................................................................47
CCV Alarm Reporter....................................................................................................................................................5
Ceiling Mounting........................................................................................................................................................28
Check Wallboard Operation .......................................................................................................................................48
Cleaning Display Screen ......................................................................................................................................32, 37
Client PC Win98
CCC ........................................................................................................................................................................10
Client PC Win98.........................................................................................................................................................10
Client PC WinNT
CCC ........................................................................................................................................................................10
Client PC WinNT .......................................................................................................................................................10
Client PCs Installation ................................................................................................................................................20
Comms Failure ...........................................................................................................................................................50
Comms Restored.........................................................................................................................................................50
Compatible External Devices .....................................................................................................................................36
Computer Systems......................................................................................................................................................11
Connection Details .....................................................................................................................................................36
D
Delta Server ..........................................................................................................................................................47, 50
Device Properties........................................................................................................................................................47
Dip-Switch Details .....................................................................................................................................................38
Dip-switch Number ....................................................................................................................................................29
E
Entering License Keys................................................................................................................................................22
Event Log Settings......................................................................................................................................................13
F
Fifteen Agent Systems and below ................................................................................................................................8
Forecasting....................................................................................................................................................................5
G
General .........................................................................................................................................................................5
Ground Loops .............................................................................................................................................................40
I
Init Comms .................................................................................................................................................................50
Install
CCC Applications...................................................................................................................................................10
Install ..........................................................................................................................................................................10
Page 66
40DH0002USBG Issue 5b (1st February 2005)
Installation
Compact Contact Center V5