Download Avaya 2050 IP Softphone User Guide

Chapter 1 Avaya 2050 IP Softphone overview
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Server-based licensing: the license software runs on your PC. Server-based licensing supports
license pooling between users. Consult your system administrator for more information.
Accessibility improvements: series of options in compliance with US Rehabilitation Act Section 508. Includes a new Enhanced Accessibility Interface with configurable font size,
visual and audio notification, and more.
TAPI call control: support for TAPI 3 call control – basic call handling only (make call,
answer, release).
Soft Expansion Module (Avaya Business Communications Manager (Avaya BCM) 6.0 only)
for added scalability. Includes 18 user-programmable line/feature appearances per module and
10 character fields per line for entry.
Call Pop-up (Avaya BCM 6.0 only): this provides a small pop-up window that displays CLID
information and can be clicked to answer an incoming call. The pop-up window information
can also be provided to the user through a speech engine.
The following features do not apply to Avaya BCM:
— Signaling and Media Path Encryption
— Expanded Language: Avaya 2050 IP Softphone for Windows PC: Simplified and
Traditional Chinese, Traditional Japanese (Kanji), Greek, Hebrew, Arabic, Korean
Components
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“Call Control window” on page 9.
“Local Directory window” on page 9.
“Settings window” on page 10.
“System tray icon and menu” on page 10.
“i2050.exe application” on page 10.
Call Control window
The Avaya 2050 IP Softphone Call Control window displays the line keys, feature buttons, and
call display. Use this window to make and manage your telephone calls. You also use this window
to access both your Local Directory and Avaya Communications Server 1000 Directory features
(Personal Directory, Redial List, Callers List, Application Server Administration, and Password
Administration).
For more information about the Call Control window, refer to “Call Control window” on page 11.
Local Directory window
Use the Local Directory window to create, manage, and use a telephone directory stored on your
local computer and to access external directories, such as LDAP, Outlook, and WAB.
Avaya 2050 IP Softphone User Guide