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User Manual TPHD403P PTN HDBaseT Pro Extender with PoC All Rights Reserved Version: TPHD403P_2014V2.1 www.PTN-electronics.com HDBaseT Pro Extender SAFETY PRECAUTIONS To insure the best from the product, please read all instructions carefully before using the device. Save this manual for further reference. Unpack the equipment carefully and save the original box and packing material for possible future shipment Follow basic safety precautions to reduce the risk of fire, electrical shock and injury to persons. Do not dismantle the housing or modify the module. It may result in electrical shock or burn. Using supplies or parts not meeting the products’ specifications may cause damage, deterioration or malfunction. Refer all servicing to qualified service personnel. To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this product near water. Do not put any heavy items on the extension cable in case of extrusion. Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards. Install the device in a place with fine ventilation to avoid damage caused by overheat. Keep the module away from liquids. Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on to the housing, unplug the module immediately. Do not twist or pull by force ends of the optical cable. It can cause malfunction. Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning. Unplug the power cord when left unused for a long period of time. PTN Electronics Limited www.PTN-electronics.com HDBaseT Pro Extender NOTICE: Please read this user manual carefully before using this product. Pictures shown on this manual are for reference only, different model and specifications are subject to real product. This manual is only for operation instruction only, not for any maintenance usage. The functions described in this version are updated till April 2014. Any changes of functions and parameters since then will be informed separately. Please refer to the dealers for the latest details. This manual is copyright PTN Electronics Limited. All rights reserved. No part of this publication may be copied or reproduced without the prior written consent of PTN Electronics Limited. All product function is valid till 2014-04-16. PTN Electronics Limited www.PTN-electronics.com HDBaseT Pro Extender Table of Contents 1. Introduction .................................................................................................................1 1.1 Introduction to TPHD403P ................................................................................. 1 1.2 Features ............................................................................................................ 1 1.3 Package Contents ............................................................................................. 1 2. Introduction of Product Appearance ............................................................................2 2.1 Product Appearance of TPHD403PT ................................................................. 2 2.2 Product Appearance of TPHD403PR ................................................................ 3 2.3 Twisted Pair Cable Connection .......................................................................... 4 3. System Connection .....................................................................................................4 3.1 Usage Precautions ............................................................................................ 4 3.2 System Diagram ................................................................................................ 5 3.3 Connection Procedure ....................................................................................... 5 3.4 System Applications .......................................................................................... 6 4. Specification ...............................................................................................................6 5. Panel Drawing ............................................................................................................8 6. Troubleshooting & Maintenance .................................................................................9 7. After-sales Service ....................................................................................................10 PTN Electronics Limited www.PTN-electronics.com 4K HDBaseT Splitter 1x4 with PoC 1. Introduction 1.1 Introduction to TPHD403P TPHD403P is an HDMI/IR/RS232 twisted pair extender including one transmitter (TPHD403PT) and one receiver (TPHD403PR). It is a professional 1x1 extender, with a single CAT5e cable, the input HDMI signal can be long-distance transmitted, and the control signal (IR & RS232) is able to work in a bi-directional way, and PoC are supported by TPHD403P. With its Ethernet ports, TPHD403P also supports internet access to work in a LAN. 1.2 Features HDBaseT technology High Bandwidth: 10.2Gps Support CEC Support 3D Support PoC, eliminating the complexity of installing local power supplies. HDMI/IR/RS232 signal transmitted over single CAT5e/CAT6 twist pair. Max transmission distance is up to 90 meters for 1080P signals. Max transmission distance is up to 60 meters for 4K×2K signals. Support Ethernet expanding. HDTV Compatible, use HDMI 1.4a and HDCP compliant. Support 1080P, 1080i, 720P, 576P, 576i, 480P, and 480i. High quality output video signal with 24bit/36bit deep color. Bi-directional RS232 control. Bi-directional IR control. LED indicators show work status. Wall/table-mountable aluminium enclosure with PT case design. Note: Please use a CAT5e cable with low impedance (Shielded twisted pair will be better and should be well grounded) for good transmission effect. 1.3 Package Contents 1 x TPHD403PT 1 x TPHD403PR 4 x Mounting ears (Separated from TPHD403PT and TPHD403PR) 1 x Power adapter (DC 24V) 8 x Plastic cushions 2 x IR Emitter (MYS-003B Φ3.5mm plug, not included, selectable) 2 x IR receiver (TSMP1138 Φ3.5mm plug, not included, selectable) 2 x RS232 cables 8 x Screws (3*6mm) 1 x User manual Notes:Please confirm if the product and the accessories are all included, if not, please PTN Electronics Limited 1 www.PTN-electronics.com HDBaseT Pro Extender contact with the dealers. 2. Introduction of Product Appearance 2.1 Product Appearance of TPHD403PT Figure 1 Interfaces of TPHD403PT No. Name Description On: Used to show the working status, blinks when in normal working state, turns off when stop working. On Link: Twisted Pair Link status indicator. It will keep on when Link connection is successful. ① In In: When connected with a device which supports HDCP and Power works normally, it will keep on. If the device does not support HDCP, it will blink. Power: Illuminate red when powered on. Ethenet ports, when need to work in a LAN, one of these 4 ports (both the Ethernet ports of TPHD403PT and TPHD403PR) should be used for internet access, and the others can be ② ETHERNET connected with computers. If they are well connected, the yellow LED indicators on the corresponding ports will keep blink and the green ones will keep on when working. Connect with the HDBT IN port of TPHD403PR via a single ③ HDBT OUT CAT5e cable (90m length in max). ④ HDMI IN HDMI input port, connect with an HDMI source device. IN: Connect with IR receiver, the IR signal received from this port can only send out in TPHD403PR. ⑤ IR IN&OUT OUT: Connect with IR Emitter, and the sending IR signal is received from TPHD403PR. Serial port, 3p captive screw connector, connect with the control terminal to control the controlled terminal, supports bi-directional ⑥ RS232 RS232 control between the transmitter (TPHD403PT) and the receiver (TPHD403PR). Connect with a DC 24V power adapter. (Not necessary if ⑦ DC 24V TPHD403PR connects with power adapter) Note: Pictures shown in this manual are for reference only, different model and specifications are subject to real product. PTN Electronics Limited 2 www.PTN-electronics.com HDBaseT Pro Extender 2.2 Product Appearance of TPHD403PR Figure 2 Interfaces of TPHD403PR No. Name ① On Link Out Power ② ETHERNET ③ HDBT IN ④ HDMI OUT ⑤ IR IN&OUT ⑥ RS232 ⑦ DC 24V Description On: Used to show the working status, blinks when in normal working state, turns off when stop working. Link: Twisted Pair Link status indicator. It will keep on when connection is successful. Out: When connected with device which supports HDCP and works normally, this LED will keep on. If the device does not support HDCP, the LED will blink. Power: Turns red and keep on when power on. Ethenet ports, when need to work in a local area network, one of these 4 ports (both the Ethernet ports of TPHD403PT and TPHD403PR) should be used for internet access, and the others can be connected with computers. If they are well connected, the yellow LED indicators on the corresponding ports will keep blink and the green ones will keep on when working. To connect with the HDBT OUT port of TPHD403PT by using a single CAT5e cable (90m length in max). HDMI output port, connect with an HDMI displaying device. IN: Connect with IR receiver, the IR signal received from this port can only send out in TPHD403PT. OUT: Connect with IR Emitter, and the sending IR signal is received from TPHD403PT. Serial port, 3p captive screw connector, connects with the control terminal to control the controlled terminal, supports bi-directional RS232 control between the transmitter (TPHD403PT) and the receiver (TPHD403PR). Connect with a DC 24V power adapter. (Not necessary if TPHD403PT connects with power adapter) Note: Pictures shown in this manual are for reference only, different model and specifications are subject to real product. PTN Electronics Limited 3 www.PTN-electronics.com HDBaseT Pro Extender 2.3 Twisted Pair Cable Connection The twisted pair used in TPHD403P MUST be a straight-through cable. The connectors can be T568A or T568B, but both sides must be the same. TIA/EIA T568A TIA/EIA T568B Pin Cable color Pin 1 green white 1 orange white 2 green 2 orange 3 orange white 3 green white 4 blue 4 blue 5 blue white 5 blue white 6 orange 6 green 7 brown white 7 brown white 8 brown 8 brown 1st Ground 2nd Ground 3rd Group 4th Group 4--5 3--6 1--2 7--8 1st Ground 2nd Ground 3rd Group 4th Group Cable color 4--5 1--2 3--6 7--8 3. System Connection 3.1 Usage Precautions Please cut off the power of the HDMI source device and the output displaying device before accessing with TPHD403P, as it may damage to TPHD403P. Ensure that all connections (including the power cord) are done before turning on the power to work with TPHD403P. PTN Electronics Limited 4 www.PTN-electronics.com HDBaseT Pro Extender 3.2 System Diagram Figure 3 System Diagram 3.3 Connection Procedure Step1. Connect HDMI source (such as DVD player) to HDMI IN port of the transmitter TPHD403PT with HDMI cable. Step2. Connect HDBT OUT port of TPHD403PT and HDBT IN port of TPHD403PR, with single CAT5e cable. Step3. Connect HDMI displayer (such as HDTV) to HDMI OUT port of TPHD403PR with HDMI cable. Step4. Both TPHD403PT and TPHD403PR have IR IN and OUT. When one model use for IR signal receiver, the IR signal must be sent out by the other model. For example: When “IR IN” of TPHD403PT connects with an IR receiver, the IR Emitter must be connected to “IR OUT” of TPHD403PR. Step5. To set as a LAN, one of the four ETHERNET ports of TPHD403PT and TPHD403PR should be used for Internet access, and the others can be connected with computers. Step6. Connect the RS232 port of the computer and the RS232 port of TPHD403PT or TPHD403PR (any one is able to work as the RS232 signal can be transmitted bi-directionally) by using a RS232 cable. PTN Electronics Limited 5 www.PTN-electronics.com HDBaseT Pro Extender Step7. Connect with DC24V power adaptor(s) (Any end of TPHD403PT and TPHD403PR is connected with power adapter is enough with its PoC function). 3.4 System Applications As its good performance in control and transmission, TPHD403P can be widely used in computer realm, monitoring, large screen displaying, conference system, education and bank securities institutions etc. 4. Specification Model Spec TPHD403PT TPHD403PR Input Input Signal 1 HDMI,1 IR in, 1 RS232 Input Connector 1 HDMI female 1 3.5mm mini jack for IR in 1 3P captive connector 1 IR in, 1 HDBaseT, 1 RS232 1 3.5mm mini jack for IR in 1 RJ-45 1 3P captive connector Video Signal HDMI1.4a HDMI1.4a Audio Digital audio, transmit through HDMI audio Digital audio, transmit through HDMI audio Output Output Output Connector 1 HDBaseT, 1 IR out, 1 RS232 1 RJ-45 1 3.5mm mini jack for IR out 1 3P captive connector Video signal HDMI1.4a Transmission Mode HDBaseT 1 HDMI, 1 IR out, 1 RS232 1 HDMI female 1 3.5mm mini jack for IR out 1 3P captive connector HDMI1.4a Ethernet Port Connector 2 RJ45 Ethernet Transmission Speed 2 RJ45 Adaptive 10M/100M (max), full duplex or half duplex. General Resolution 800x600@60Hz、1024x768@Hz、1280x720@60Hz、 1280x1024@60Hz 、1366x768@60Hz、1600x1200@60Hz 1920x1080@60Hz、1920x1200@60Hz、3D、4K×2K Transmission Distance Max distance 90m SNR >70dB@ 100MHz-100M Bandwidth 10.2Gbps PTN Electronics Limited 6 www.PTN-electronics.com HDBaseT Pro Extender HDMI Standard Support HDMI1.4a and HDCP Impedance 75Ω Temperature -10 ~ +40℃ Humidity 10% ~ 90% Power Consumption 10W Power Supply Input: 100VAC~240VAC, 50/60Hz; Output: 24VDC 1.25A Dimension (W*H*D) 152x30x 84mm Net Weight 0.8Kg PTN Electronics Limited 7 www.PTN-electronics.com HDBaseT Pro Extender 5. Panel Drawing Figure 4 Panel Drawing of TPHD403PT Figure 5 Panel Drawing of TPHD403PR PTN Electronics Limited 8 www.PTN-electronics.com HDBaseT Pro Extender 6. Troubleshooting & Maintenance Problems Causes Solutions Incorrect setting on the display Check the display’s setting A cable of bad quality Try another high quality connection cable No signal at the input / output end Check with oscilloscope or multimeter if there is any signal at the input / output end. Fail or loose connection Make sure the connection is good The extender is broken Send it to authorized dealer for repairing. Wrong RS232 communication parameters Make sure the RS232 communication parameters are correct. The device has already been broken Send it to authorized dealer for repairing. Cannot recognize device connected to the ETHERNET port The connected device has the same IP address with the extender Change the IP address of the extender or the connected device. Static becomes stronger when connecting the video connectors Bad grounding Check the grounding and make sure it is connected well. Cannot control the device by RS232 / IR The device has already been broken Send it to authorized dealer for repairing. Output images in display show with ghost No output image when switching Cannot control the device by control device (e.g. a PC) through RS232 port If your problem persists after following the above troubleshooting steps, seek further help from authorized dealer or our technical support. PTN Electronics Limited 9 www.PTN-electronics.com HDBaseT Pro Extender 7. After-sales Service If there appear some problems when running the device, please check and deal with the problems reference to this user manual. Any transport costs are borne by the users during the warranty. 1) Product Limited Warranty: PTN warrants that its products will be free from defects in materials and workmanship for three years, which starts from the first day you buy this product (The purchase invoice shall prevail). Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the Warranty period must be presented to obtain warranty service. 2) What the warranty does not cover: Warranty expiration. Factory applied serial number has been altered or removed from the product. Damage, deterioration or malfunction caused by: Normal wear and tear Use of supplies or parts not meeting our specifications No certificate or invoice as the proof of warranty. The product model showed on the warranty card does not match with the model of the product for repairing or had been altered. Damage caused by force majeure. Servicing not authorized by PTN Any other causes which does not relate to a product defect Delivery, installation or labor charges for installation or setup of the product 3) Technical Support: Email to our after-sales department or make a call, please inform us the following information about your cases. Product version and name. Detailed failure situations. The formation of the cases. Remarks: For any questions or problems, please try to get help from your local distributor, or email PTN at: [email protected]. PTN Electronics Limited 10 www.PTN-electronics.com HDBaseT Pro Extender PTN Electronics Limited www.PTN-electronics.com www.PTN-electronics.com PTN Electronics Limited Tel: +86-755-2846 1819 Fax: +86-755-8471 7796 Email: [email protected] Website: www.PTN-electronics.com