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uninstalling MAXCS 18
unusual voice mail activity notification 134
update prompts 52
Use 32
user interface 21
agent pick up call 129
Workgroup View window 27
Z
Zoomerang feature, in voice mail
8
V
View menu 23
View windows 24
Voice File Converter 233
voice mail
configuration 59
distribution lists 62
messaging 59
setting notification 132
synchronizing with Exchange
server 130
voice mail activity notification,
unusual 134
voice mail activity, unusual
setting parameters for notification 134
voice mail playing order 168
voicemail playing order 131
VoIP
codec profiles 191
VoIP bandwidth
about 187
requirements 188
VoIP channel usage 27
VoIP menu 23
VoIP network management 187
W
windows
view (components, trunks,
etc.) 24
work days, setting up 41
workgroup
adding a 155
answer handling 174
business hours 160
caller IDs 184
configuration 151
configuring basic attributes
155
incoming call handling 171
logging outbound calls 129
mail management 166
message notification 169
queue management 176
recording options 157
setup 155
single call handling 175
skill setting 162
workgroup queue
MaxACD Administrator Manual 251