Download Mitel 5304 User guide

Personalizing Your IP Phone
Default Access Codes
The following are default system access codes. If your system uses different codes, record the
codes in the “New Code” column for reference.
Outside Line Access Codes
Code Type
Emergency Call
Code
New Code
911 (999/112 Europe)
Outgoing Call (Default)
8
Select Line Group 1 to 208
92001 to 92208
Automatic Route Selection
92000
Extension Numbers
Code Type
Code
Attendant
New Code
0
Phone Extensions
1000 to 1999
Hunt Groups
2000 to 2299
Default Feature Codes
The following table lists default feature codes. If your system administrator changes any of the
default codes, you can record the new codes in the “New Code” column for reference.
NOTES
Most of the Mitel feature codes work when your IP phone is idle or “on hook.”
Because the dialpad buttons are located under the handset, you may find it easier
to lift the handset, press the hookswitch down, and then dial the feature code.
If you are on an active call or if you are off-hook, you need to press the Special
button before you enter the feature code to activate the feature.
To delete the characters that you entered:
Press the Hold button to move the cursor to the left and delete the characters entered.
To cancel a feature:
Press *.
Feature
Page 10
Page
Code
Account Code – Follow Calls
23
391
Account Code – Optional
23
390
ACD Agent – Log In
45
326
ACD Agent – Log In/Out
45
328
ACD Agent – Log Out
45
327
ACD Agent – Wrap-up Terminate
46
329
Agent Help – Reject
47
376
Agent Help – Request
47
375
New Code
Mitel® 5304 IP Phone User Guide – Issue 1, September 2009