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Table of Contents Introduction.........................................................................................................................................3 Project Information Profile .................................................................................................................4 Understanding Furniture.....................................................................................................................5 Initial Walk-Thru...................................................................................................................................7 Project Sequence................................................................................................................................9 Ready the customer for installation.................................................................................... 10 Preparing for intallation....................................................................................................... 13 Lift Project Challenges................................................................................................. 14 Important Questions to Ask......................................................................................... 16 Ready the space................................................................................................................... 16 Installation and Furniture Lifting......................................................................................... 21 Button Up Every Night.......................................................................................................... 22 Tools of the Trade ............................................................................................................................ 25 Safety..............................................................................................................................................................27 Furniture Terminology ..................................................................................................................... 28 Furniture Systems............................................................................................................................ 31 Haworth................................................................................................................................ 32 Herman Miller....................................................................................................................... 37 Steelcase.............................................................................................................................. 44 Knoll...................................................................................................................................... 53 Forms & Support Materials ............................................................................................................ 54 Page 2