Download Reach Telecom IP101 Specifications

Configuration Procedures
Configuring the ACD Computers
Verify all system
requirements available
(Chapter 2)
Start
CallCenterW o r X
ACD
(Chapter 6)
Complete connections
(Chapter 3)
Complete programming
PBX and D t e r m s
(Chapter 4)
Assemble information
(Chapter 6)
Install CallCenterWorX
Version 2 Security Key
(Chapter 6)
Install complete
CallCenterW o r X suite
or
ACD Server and MAT Client
(Chapter 6)
Read ACD menu and
command
descriptions
(Chapter 7)
Program ACD
system
(Chapter 9)
Close ACD
system
Read MIS menu and
command
descriptions
(Chapter 8)
Perform initial
startup of MIS
choosing TCP/IP
(Chapter 10)
Close MIS
system
If needed,
complete MIS PC
setup for TCP/IP
(Heading 2.1)
Installation
complete
Figure 5-3 ACD Computer Setup for Use with Remote MIS PC via TCP/IP
CHAPTER 5
Page 42
Issue 3.0
NDA-24213