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Local Service Organization Service Manual BE INSPIRED SL65 V1.1 Version 1.0 1.1 Date 08.09.2004 Department ICM MP CCQ SLI RHQ ICM MP CCQ GRM T Notes to change New Document SW update section changed, other minor changes Our innovation shapes the future SIEMENS PTE LTD SL65 Level 2 Service Manual Table of Contents 1 GPRS (GENERAL PACKET RADIO SERVICE)……….3 2 K JAVA APPLICATION……………………………………………………………….4 3 KEY FEATURES……………………………………………………………………….5 4 COMPARISON WITH PERVIOUS PRODUCT...……………………………………8 5 ACCESSORIES……………………………………………………………………......9 6 UNIT DESCRIPTION SL65....................................................................................11 7 DISASSEMBLY OF SL65......…………………………………………..…………..13 8 REASSEMBLY OF SL65….………………………………………………………...19 9 MOBILE SOFTWARE PROGRAMMING…………………………………………..20 10 SIEMENS SERVICE EQUIPMENT USER MANUAL……………………………..23 11 JPICS INTERNET.……………………………………………………………………24 12 INTERNATIONAL MOBILE EQUIPMENT IDENTITY, IMEI…….………………..30 13 GENERAL TESTING INFORMATION……………………………….……………..31 Annex 1……………………………………………………………………………….……….36 Annex 2…………………………………………………………………………….………….37 Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 2 of 2 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 1 GPRS (General Packet Radio Service) GPRS is a new non-voice value added services that allows information to be sent and received across a GSM mobile telephone network. It supplements today’s Circuit Switched Data (CSD) and Short Message Services (SMS). GPRS involves overlaying a packet based air interface on the existing circuit switched GSM network. This gives the option to use a packet-based data service. The information is split into separated but related “packets” before being transmitted and reassembled at the receiving end. Theoretically, maximum speeds of up to 171.2 kilobits per second (kbps) are achievable with GPRS using all eight timeslots at the same time. This is about 3 times as fast as the data transmission speed possible over today’s fixed telecommunications networks and 10 times as fast as current Circuit Switched Data services on GSM networks. Example: Cell with 1 Frequency channel: 1 physical channel for signaling, 4 physical channels for Circuit switched and 3 physical channels for Packet switched. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 3 of 3 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 2 K-Java Application Java-based game system Java Application Manager (JAM) Application launcher download manager. and yes Supports HTTP-based OTA download of applications over GPRS and CSD. RAM for Java applications Available RAM for Java applications (i.e. Program code and data) during application runtime: yes Minimum 100 Kbytes (Has to be taken as working assumption for application development). Goal: 145 Kbytes as SL45i (not committed) MIDP 1.0, CLDC 1.0 As SL45i, including performance optimizations from SL45i-Infusio. yes ‘OEM extensions’ Proprietary API extension as SL45i. Including ‘Siemens Game API’ yes Sl45i: only CSD yes HTTP API over GPRS Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 4 of 4 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 3 Key Features Bands Battery Stand-by Time Talk Time SIM Card GSM Antenna Dimensions Volume Weight Charging time Storage Receiver Sensitivity • • • • • • • • • • Triple Band E-GSM 900 / GSM 1800 / GSM 1900 EGSM Phase 2 / phase 2+ GPRS Multi Class 10 JavaTM Wireless Technology, MIDP 2.0 Li-Ion Battery Pack Nominal Voltage : 3.7V Nominal Capacity : 700 mAh GSM Capacity : 670 mAh up to 230 h (standard battery) up to 270 min (standard battery) • Small (”Plug In”) 1.8 V or 3V SIM card (Phase II) • To insert the SIM card, the battery pack must be removed. • Integrated triple band antenna for EMEA/APAC. • 90.2 x 47.6 x 20.9 mm (L x W x H) • 78 cm³ • 99 g • < 2 h for 100% • Up to 11 MByte • GSM 900: -102dBm (Specification, static & with fading) • GSM 1800/1900: -102 dBm (Specification, static & with fading) Receiver sensitivity must comply with the corresponding GSM recommendations in all operating conditions (temperature, battery level, etc) • Transmitter Power • GSM 900: nominal 2W (Specification: Class 4 Mobile phone) GSM 1800/1900: nominal 1W (Specification: Class 1 Mobile phone) Transmitter output characteristics is according to GSM 11.10 specification implying all specified operating conditions (temperature, battery level ...). Speech Codec Temperature Range Transmitter set points will be specified for GSM and PCN when typical values and statistical values become available. • Triple Rate (HR/FR/EFR) and Adaptive Multi Rate are available as standard • -100C to +550C (Normal operation) • -300C to +850C (Storage capability) Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 5 of 5 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual Display 12-Block Keypad 6-Block Keypad • • • • • • • • • • • • • • • • • • • • • • • • Side Key Acoustics • • • • • • • • Camera Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ • • • • Type: Full Graphic Resolution: 130 x 130 Pixel No. of colours: 65K Technology: TFT (Epson) Active area: 30.03mm x 30.03mm Pixel size: 0.077mm x 0.231mm. (1 Pixel consists of 3 sub-pixels in red, green and blue) Illumination: White LED (3 LEDs integrated) Contrast: Adjustable Frame rate: 15 frames/seconds No. of lines: 5 / 7 12-digit block (0-9, #, *) Bridgeless keypad Front side painted technology Tactile finder on key “5” White as illumination colour 4 white LEDs for keypad Front side painted technology 5-way joystick with design-cap (soft material) 2 soft-keys for different SW-enabled functions 2 function keys (SEND, END) ON/OFF key combined with the END key; the symbol ¢ (I inside O) is used as a symbol for ON/OFF. 1 separate Operator Key (non-illumination Operator Key) White as illumination colour 4 white LEDs for keypad Front side painted technology Loudness / Voice Memo (as SL55) Three-in-one-loudspeaker for handset, handsfree and ringing tones Uni-directional microphone Loud signal emitter (sound ringer) Polyphonic ringer tones (parallel to GPRS: 16 voices; all other Use Cases: 32 voices) Hands free mode Different selectable volume levels for handsfree, handset and ringer mode (for the amount see SW product description) Integrated VGA camera 5x digital zoom Video recording Resolution: Still images: 640 x 480 pixel Video clips: 128 x 96 SubQCIF, H.263 & MPEG4 Video capture: 128 x 96 SubQCIF, 3GPP Page 6 of 6 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual H.263 + AMR for audio encoding Connectivity Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ • • Frames: 8 fps USB, Serial (RS 232), and IrDA Page 7 of 7 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 4 Comparison with Previous Product Feature CX65 Supported Systems Triple Band (EMEA, APAC) GSM 900/GSM1800/ GSM1900 (NAM) GSM 850/GSM1800/ GSM1900 Stand-by Time ≥ 220h (approx. 3mA quiescent current) Talk Time ≥ 4,5 h (approx. 150mA average current for lowest TXpower level) Battery Technology Li-Ion Battery Pack Battery Capacity NOMINAL CAP.: 700 MAH Weight Approx. 90 g Volume Approx. 78 cm3 Length 108 mm Width 44…47 mm Thickness 17…18 mm SIM Plug-In 1.8V/3V Antenna Integrated Antenna Performance CX65: in comparison to S35 -0,8 dB @ 900 MHz -0,5 dB @ 1800 MHz Ringer volume level SL65/66 Triple/ Dual band (EMEA, APAC) GSM 900/GSM1800/ GSM1900 (NAM) GSM 850/GSM1900 Triple Band (EMEA, APAC) GSM900/GSM1800/GSM1 900 (NAM) GSM 850/GSM1800/ GSM1900 SL65: 230h SL66: 120h (DRX2) SL55: 200h SL56: 180h (DTX2) SL55: 200min SL56: 110min(DTX5) SL65: 270min SL66: 130min (GSM850 PowerLevel 5 DTX OFF) Li-Ion Battery Pack NOMINAL CAP.: 500 MAH Approx. 75g Approx. 63 cm3 81,6mm 44.5mm 21,9mm Plug-In 1.8V/3V Integrated SL55 28,3dBm@900MHz 26,1dBm@1800MHz 25,2dBm@1900MHz SL56 27,0dBm@850MHz 26,2dBm@1900MHz Li-Ion Battery Pack NOMINAL CAP.: 700 MAH Approx. 85g Approx. 78 cm3 90,2mm 47,6mm 20,9mm Plug-In 1.8V/3V Integrated SL65 28,6dBm@900MHz 26,4dBm@1800MHz 25,2dBm@1900MHz SL66 27,3dBm@850MHz 25,0dBm@1800MHz 27,0dBm@1900MHz Yes Yes Yes Yes Yes (Class 10) Yes (white) TFT/TFD 65k colour Yes Yes Yes Yes Yes (Class 8) Yes (white) STN 4k colour Yes Yes Yes Yes Yes (Class 10) Yes (white) TFT 65k colour Yes (integrated camera) Min. 95 dB(A) @ 5cm Typ. ≥98dB(A) @ 5cm (for dedicated Siemensstandard melodies) Min. 100dB(A) @ 5cm (only for rectangular sound signals) No Yes (integrated camera) Typ. ≥ 95dB(A) @ 5cm CX66 Antenna Performance in comparison to C56 Half Rate Enhanced Full Rate AMR Fax/Data GPRS Keypad Illumination DISPLAY / DISPLAY ILLUMINATION CAMERA SL55/56 -1,5 dB @ 1900MHz Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Typ. ≥ 95dB(A) @ 5cm Page 8 of 8 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 5 Accessories For SL65, the following accessories will be available. Description Part number Car Charger Plus ECC-600 L36880-N7101-A109 Car Data Adapter HKO-690 L36880-N7101-A800 Car Kit Comfort HKC-650 L36880-N7701-A300 Car Kit Easy HKP-620 L36880-N7701-A100 Car Kit Portable HKP-500 L36880-N5601-A109 Data Cable DCA-500 L36880-N5601-A110 Data Cable USB DCA-510 L36880-N5601-A111 Data Cable USB DCA-540 L36880-N6501-A102 Flash IFL-600 L36880-N7101-A400 Headset HHS-500 L36880-N5601-A107 Headset with PTT HHS-510 L36880-N5601-A108 Headset Purestyle HHS-610 L36880-N7101-A500 Li-Ion Battery 700mAh EBA-650 L36880-N7701-A600 Mobile Holder Antenna HMH-655 L36880-N7701-A210 Mobile Holder HMH-650 L36880-N7701-A200 SyncStation DSC-600 L36880-N7101-A113 Textile Case FCT-600 L36880-N6051-A700 Travel Charger ETC-500 EU L36880-N5601-A104 Travel Charger ETC-510 UK L36880-N5601-A105 Upgrade Kit HKO-620 L36880-N7101-A103 Note: Visit the Communication Market for updated accessories: https://communication-market.siemens.de/ Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 9 of 9 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 5.1 SL65 Interface to accessories The phone has got a full compatible interface to accessories. The I/O-Connector (Lumberg-(slim)-connector) shall be in the same position as in the 55 series. All shown interfaces are for car-cradle. Interfaces for Belt-Clip will not be necessary. Slim Lumberg I/O Connector Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 10 of 10 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 6 Unit Description of SL65 The SL65 is a Slider Phone with an integrated camera. The housing parts are made of lacquered plastic-parts (1-shot-molding; 2 colours). The mechanical concept is based on the SL55. The two colour concept is realized by single parts, which are joined by gluing. The silver parts are with a non-glossy coating, the coloured parts are with a high glossy surface. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 11 of 11 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 6.1 Exploded View of SL65 Upper case shell Operator Key Earphone Keypad 5er Display module Joystick cap Screws slider Slider plate Base upper case PCB Keypad 12er Camera module Vibra alert unit Antenna housing Carrier housing with microphone Screws Battery cover Li-ion Battery 700 mAh Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 12 of 12 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 7 Disassembly of SL65 Note: ESD concept; the internal circuits will be more susceptible to ESD because of the use of exchangeable housing. The construction of the internal block must be/is designed, in the best possible way, to protect the circuit against sparks. The keypad must be completely closed to prevent any occurrence of an ESD disruptive discharge. The SIM contacts may be open, thus reachable for ESD contact discharge. This could lead to damage or destruction of the S-Gold pins. It is a requirement for the service personnel to observe ESD protection rules while performing servicing the SL65. Step 2 Step 1 Back View of the SL65 Front view of the SL65 Step 3 Step 4 Remove Battery cover. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Remove Battery – push the catch in the direction shown. Page 13 of 13 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual Step 5 Remove Battery – Lift the battery. Step 6 Step 7 Remove SIM card Unscrew the 2 screws (as indicated) with T5 Plus screw driver (set Torque = 16 cNm). Step 8 Remove Antenna housing. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 14 of 14 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual Step 9 Remove Vibra alert unit. Step 10 Remove Carrier housing with microphone. Step 11 Remove Microphone. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 15 of 15 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual Step 12 Remove PCB. Step 13 Remove Keypad 12er. Step 14 Separate Base upper case and Upper case shell. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 16 of 16 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual Step 15 Unscrew the 2 screws (as indicated) with T5 Plus screw driver. Step 16 Step 17 Remove Display module. Place a protective foil over the display module. Remove Joystick cap. Step 18 Remove Earphone and Keypad 5er. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 17 of 17 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual Step 19 Remove Camera module. Step 20 Fully disassembled S65 Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 18 of 18 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 8 Reassembly of SL65 For the reassembly of the SL65, reverse the disassembly procedures from Step 20 to Step1. However there are some areas to be taken note of during reassembling of the phone. During the installation of the SIM card, make sure that the SIM card is inserted properly and that the golden contact area is facing downwards. Insert the SIM card downwards to lock the SIM card into position. Installation of the SIM card During the installation of the battery, make sure that the hinges are properly in place (See picture below). Otherwise the battery will not be able to fit into the phone properly. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 19 of 19 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 9 Mobile Software Programming The common mobile software available is divided into language groups. However, this software does not contain the specific settings, such as ringing tones, greeting text, and short dial list etc., required by the operator or service provider. Therefore, it is common to have some menu item(s) differ in different variants or are not visible at all. These settings are stored in different memory area of the mobile and will be activated depending on the customer specific model or variant of the phone by a separate test step during the production process. Due to this separation of common mobile software and customer specific initialization, it is possible to fulfil the demands of the market requiring customization and flexibility. As a consequence the software programming process in the LSO is divided into two different steps as followed: - Software update to actual version and appropiate language group - Programming of CUSTOMER SPECIFIC INITIALIZATION Figure 1. SL65 Software Programming Setup Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 20 of 20 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 9.1 Mobile Software Updating The software of the mobile, R65 series is loaded from a PC directly. Hardware interconnection between the mobile and the PC is shown in Figure 1. Because of the new type of external connector used in X55 series (Slim-Lumberg type) an additional adaptor cable between mobile and boot adaptor is required. In Table 1 the hardware requirements are listed. If you use the battery dummy, make sure that the power supply voltage is correctly adjusted. Description Part No. Bootadapter 2000 incl. AC-Adapter, serial cable and mobile connection cable L36880-N9241-A200 IBM Compatible PC – Pentium - Adapter cable – Slim Lumberg to Old F30032-P226-A1 Dongle (for mapping only) F30032-P28-A1 TABLE 1. EQUIPMENT LIST FOR SOFTWARE PROGRAMMING See following presentation for SW update concept SW-Update.pps Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 21 of 21 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 10 Siemens Service Equipment User Manual Introduction Each LSO, repairing Siemens handsets, must ensure that the quality standards are observed. Siemens has developed an automatic testing system which performs all necessary measurements. This testing system is known as: Siemens Mobile Service Equipment Each mobile phone has to be tested with the GRT-Software. The Service Partner is responsible to ensure that every required hardware is available. For questions, please check the service information form Jan.04 or ask you Service Manager Make sure that your CTS firmware is Version 3.01 or higher. For CMD 55 it must be Version 4.03 and higher. Please check with the Service Info SB_0500 for the CTS/CMD Hardware Options. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 22 of 22 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 11 JPICS (Java based Product Information Controlling System) Overview The following functions are available for the LSO: • General mobile information • Generate PINCODE • Generate SIMLOCK-UNLOCK-Code • Print IMEI labels • Lock, Unlock and Test the BF-Bus Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 23 of 23 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual The access to the JPICS server which is located in Kamp-Lintfort is protected by chip card and in addition using secure socket layer (SSL) connection. The JPICS server is only available for authorized users with a specially coded chip card. These chip cards and the administration of the JPICS web server and the PICS database-server can only be provided by the JPICS-TRUST-Center of the responsible department in Kamp-Lintfort. In case of any questions or requests concerning chip cards or administration of the databases please ask your responsible Siemens Customer Care Manager. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 24 of 24 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual Installation overview The following installation description assumes that a web browser is already installed. JPICS is tested with the following browsers 1. Internet Explorer Version 5.5 and higher 2. Netscape Version 6 and higher For further information regarding supported browsers, browser version and supported operating systems, see the Sun FAQ's. Here is a step by step instruction to install all the required components: It is necessary to follow this order! 1. Card reader (Omnikey) 2. CardOS interface (Siemens) 3. JPICS Certificates 4. Java Plugin JVM/JRE (Sun) 5. Java additional components Every user is responsible for a proper installation matching the license agreements. For installation and further access you need the following: 1. The JPICS Installation-CD 2. A chip card. Chip cards can be ordered via your responsible Customer Care Manager within Siemens. 3. A supported chip card reader (Smarty or Siemens B1) in order to access your chip card. Remark: We recommend to use Siemens B1 reader. Similar device to B1 is Cardman 9010. Generate Codes Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 25 of 25 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual In the module “Generate Codes“you can choose to generate: - Master – Phonecodes - Simlock Unlock – Codes Master - Phonecodes The Master – Phonecode is used to unlock blocked mobiles. Master – Phonecodes can only be supplied for mobiles which has been delivered in a regular manner. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 26 of 26 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual Simlock Unlock - Code The Simlock-Unlock-Codes can only be generated if the following conditions are given: - Mobile must have an active Simlock inside. - The user must be given the authorization to obtain Simlock Unlock- Codes for the variant of the operator to which the mobile was delivered last time. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 27 of 27 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual Printing IMEI label The module “Print IMEI label” offers the possibility to re-print IMEI labels for mobiles. You are able to print 1 label in just one step. To prevent that misaligned labels are being printed, the setting "Print test labels = 9" is activated as default. After having printed a well-aligned test label you can uncheck the setting and print the correct label. Hint: For correct printing of IMEI labels you must have a Zebra – label printer with special material that fits for label printing. This printer has to be connected to local LPT1 printer port (also see Installation of IMPRINT) and MUST feature a printing resolution of 300dpi. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 28 of 28 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 12 International Mobile Equipment Identity, IMEI The mobile equipment is uniquely identified by the International Mobile Equipment Identity, IMEI, which consists of 15 digits. Type approval granted to a type of mobile is allocated 6 digits. The final assembly code is used to identify the final assembly plant and is assigned with 2 digits. 6 digits have been allocated for the equipment serial number for manufacturer and the last digit is spare. The part number for the C65 is S30880-S7800-Axx-x where the last 4 letters specify the housing and software variant. C65 series IMEI label is accessible by removing the battery. Re-use of IMEI label is possible by using a hair-dryer to remove the IMEI label. On this IMEI label, Siemens has also included the date code for production or service, which conforms to the industrial standard DIN EN 60062. The date code comprises of 2 characters: first character denotes the Year and the second character denotes the Month. For example: M3 CODE M N P R S YEAR 2000 2001 2002 2003 2004 MONTH MARCH APRIL MAY JUNE JULY CODE 3 4 5 6 7 TABLE 2 DIN EN 60062 DATE CODE To display the IMEI number, exit code and SW/HW version, key: *#06#. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 29 of 29 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual 13 General Testing Information General Information The technical instruction for testing GSM mobile phones is to ensure the best repair quality. Validity This procedure is to apply for all from Siemens AG authorized level 2 up to 2.5e workshops. Procedure All following checks and measurements have to be carried out in an ESD protected environment and with ESD protected equipment/tools. For all activities the international ESD regulations have to be considered. Get delivery: ¾ Ensure that every required information like fault description, customer data a.s.o. is available. ¾ Ensure that the packing of the defective items is according to packing requirements. ¾ Ensure that there is a description available, how to unpack the defective items and what to do with them. Enter data into your database: (Depends on your application system) ¾ Ensure that every data, which is required for the IRIS-Reporting is available in your database. ¾ Ensure that there is a description available for the employees how to enter the data. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 30 of 30 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual Incoming check and check after assembling: !! Verify the customers fault description!! ¾ After a successful verification pass the defective item to the responsible troubleshooting group. ¾ If the fault description can not be verified, perform additional tests to save time and to improve repair quality. - Switch on the device and enter PIN code if necessary unblock phone. - Check the function of all keys including side keys. - Check the display for error in line and row, and for illumination. - Check the ringer/loudspeaker acoustics by individual validation. - Perform a GSM Test as described on page 34. Check the storage capability: ¾ Check internal resistance and capacity of the battery. ¾ Check battery charging capability of the mobile phone. ¾ Check charging capability of the power supply. ¾ Check current consumption of the mobile phone in different mode. Visual inspection: ¾ Check the entire board for liquid damages. ¾ Check the entire board for electrical damages. ¾ Check the housing of the mobile phone for damages. SW update: ¾ Carry out a software update and data reset according to the master tables and operator/customer requirements. Repairs: The disassembling as well as the assembling of a mobile phone has to be carried out by considering the rules mentioned in the dedicated manuals. If special equipment is required the service partner has to use it and to ensure the correct function of the tools. If components and especially soldered components has to be replaced all rules mentioned in dedicated manuals or additional information e.g. service information has to be considered. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 31 of 31 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual GSM Test: All tests has to be performed with GRT Test software ¾ Connect the mobile/board via internal antenna (antenna coupler) and external antenna (car cradle) to a GSM tester. ¾ Use a Test SIM. ¾ Skip GSM 900/GSM1800 or GSM1900 test cases if not performed by the mobile phone. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 32 of 32 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 33 of 33 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual Final Inspection: The final inspection contains: 1) A 100% network test (location update, and set up call). 2) Refer to point 3.3. 3) A random sample checks of: - Data reset (if required) - Optical appearance - complete function 4) Check if PIN-Code is activated (delete the PIN-Code if necessary). Basis is the international standard of DIN ISO 2859. Use Normal Sample Plan Level II and the Quality Border 0,4 for LSO. Remark: All sample checks must be documented. Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 34 of 34 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual Annex 1 Test SIM Card There are two different “Test SIM Cards” in use: 1) Test SIM Card from the company “ORGA” Pin 1 number: PUK 1 : 0000 12345678 Pin 2 number: PUK 2 : 0000 23456789 2) Test SIM Card from the company “T-D1” Pin 1 number: PUK : 1234 76543210 Pin 2 number: PUK 2 : 5678 98765432 Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 35 of 35 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual Annex 2 Battery Date Code overview Varta Date code example N 9 A VA Year (N:2001, O:2002...) Month (1:Jan, 2:Feb,…9:Sep, O:Oct, N:Nov, D:Dec) Revision Letter (A, B,…) Hitachi / Maxwell Date code example Supplier Code (Maker’s marking) N 9 A MX Year (N:2001, O:2002...) Month (1:Jan, 2:Feb,…9:Sep, O:Oct, N:Nov, D:Dec) Revision Letter (A, B,…) Sanyo Date code example Supplier Code (Maker’s marking) N 9 A SY Year (N:2001, O:2002...) Month (1:Jan, 2:Feb,…9:Sep, O:Oct, N:Nov, D:Dec) Revision Letter (A, B,…) NEC Date code example Supplier Code (Maker’s marking) N 8 A NT Year (N:2001, O:2002...) Month (1:Jan, 2:Feb,…9:Sep, O:Oct, N:Nov, D:Dec) Revision Letter (A, B,…) Panasonic Date code example Supplier Code (Maker’s marking) O N A PAN Year (N:2001, O:2002...) Month (1:Jan, 2:Feb,…9:Sep, O:Oct, N:Nov, D:Dec) Revision Letter (A, B,…) Sony Date code example Supplier Code (Maker’s marking) P N A SO Year (O:2002, P:2003...) Month (1:Jan, 2:Feb,…9:Sep, O:Oct, N:Nov, D:Dec) Revision Letter (A, B,…) Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Supplier Code (Maker’s marking) Page 36 of 36 Siemens Technical Support Centre July 2004 Internal Use Only SIEMENS PTE LTD SL65 Level 2 Service Manual Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ SLI RHQ Page 37 of 37 Siemens Technical Support Centre July 2004 Internal Use Only