Download DIGIPASS Authentication for OWA Basic Manual

DIGIPASS Authentication for OWA Basic User Manual
4.2.2.3
Table of Contents
Basic authentication ................................................................................................................................................ 41
4.3
Configuring Exchange to Work with the DIGIPASS Authentication Plug-In ................................................... 43
4.3.1
Configuring Exchange 2007 ........................................................................................................................ 43
4.3.2
Configuring Exchange 2010 ........................................................................................................................ 44
4.4 Configuring the Authentication Server ................................................................................................... 48
4.4.1
Client Record .............................................................................................................................................. 48
4.4.2
Configuring for Windows User Accounts ....................................................................................................... 48
4.4.2.1
4.4.2.2
4.4.2.3
4.4.3
4.4.3.1
4.4.3.2
4.4.3.3
4.4.3.4
5
Windows user name resolution................................................................................................................................. 48
Case sensitivity ....................................................................................................................................................... 49
Default domain ........................................................................................................................................................ 49
Policy ......................................................................................................................................................... 49
DIGIPASS users log in with OTP only (Windows user accounts) ................................................................................... 50
DIGIPASS users log in with password and OTP (Windows user accounts) .................................................................... 50
Local authentication only ......................................................................................................................................... 51
Virtual DIGIPASS...................................................................................................................................................... 52
Troubleshooting .......................................................................................................................... 53
5.1
DIGIPASS Authentication Plug-In Installation Problems ............................................................................ 54
5.1.1
Checking File Placement ............................................................................................................................. 54
5.1.2
Checking Permissions ................................................................................................................................. 55
5.1.2.1
5.1.2.2
5.1.2.3
Trace file directory ................................................................................................................................................... 55
Configuration file ..................................................................................................................................................... 56
Adding the IUSR account and IIS_IUSRS group .......................................................................................................... 57
5.1.3
Ensuring the DIGIPASS Authentication Plug-In Is Registered in IIS .................................................................. 58
5.2 Other Troubleshooting Options ............................................................................................................. 61
5.2.1
Application Pools ........................................................................................................................................ 61
5.2.2
No Trace File .............................................................................................................................................. 61
5.2.3
Information from Trace File.......................................................................................................................... 61
5.2.4
Authentication Server .................................................................................................................................. 61
5.2.5
Web Browser .............................................................................................................................................. 62
5.2.6
Licensing ................................................................................................................................................... 62
5.2.7
SSL............................................................................................................................................................ 62
5.3 Repairing the Installation ..................................................................................................................... 63
6
Uninstalling DIGIPASS Authentication for OWA Basic ....................................................................... 64
6.1
7
Uninstalling DIGIPASS Authentication for OWA Basic ............................................................................... 65
Technical Support ....................................................................................................................... 66
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