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Akvelon Global Search User Manual Contents Overview .......................................................................................................................................... 4 What’s New in Global Search Versions ........................................................................................... 5 Licensing .......................................................................................................................................... 7 Installation ........................................................................................................................................ 8 Upgrading from previous Global Search versions for Microsoft CRM 4.0 On-premise ............... 8 Upgrading from previous Global Search versions for Microsoft CRM 2011 On-premise ............ 8 Upgrading CRM 4.0 On-premise to CRM 2011 On-premise ....................................................... 8 Moving CRM 2011 Online database to CRM 2011 On-premise (and vice versa) ....................... 9 Global Search Installation ............................................................................................................ 9 Attachment Search Installation .................................................................................................... 9 Automatic installation ................................................................................................................... 9 Manual installation (only for SQL Administrators) ...................................................................... 10 Activation ....................................................................................................................................... 11 Updating License Data ............................................................................................................... 12 Global Search Settings Backup/Restore ....................................................................................... 14 Uninstall Global Search ................................................................................................................. 15 Uninstall Attachment Search ......................................................................................................... 16 Searching with Akvelon Global Search ......................................................................................... 18 Search Logic .............................................................................................................................. 18 Wildcard Search ......................................................................................................................... 19 Multiple Words Search ............................................................................................................... 19 Search the Contents of an Attachment ...................................................................................... 19 Custom Entity Search ................................................................................................................ 19 Inside Column Filters and Sorting in columns ........................................................................... 22 Configuration ................................................................................................................................. 23 Global Search Users Permissions ............................................................................................. 23 Adding/Removing Entities to Search ......................................................................................... 25 Configuring Entity Properties ..................................................................................................... 27 Configuring Maximum Number of Found Records .................................................................... 30 Auto-expand Entities in Search Results .................................................................................... 31 “Save as Default” Settings for Global Search Users .................................................................. 32 Configuring Attachment Search ................................................................................................. 33 Configuring Email indexing ........................................................................................................ 35 ©Akvelon, Inc. 2015, All rights reserved. 2