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Warranty
XT extrication device
9- WARRANTY
9.1 Warranty conditions
The warranty shall no longer apply in the following cases:
Ferno products are guaranteed to be free of manufacturing
defects for a 24 month period, starting from the date
indicated on the Ferno W. Italia s.r.l. waybill.
– incorrect use,
Ferno Washington Italia provides a 12 month warranty
period for spare parts.
During the warranty period, attempts will be made to repair
and/or replace free of charge all parts that are recognized
to be defective, with the exclusion of labor costs or travel,
transport and packaging charges.
The warranty does not cover the consumables or components
subject to wear associated with normal product use, all parts
typically subjected to grazing or turning friction (cushions,
brushes, lubricants, tracks, belts, etc.), parts potentially
subject to oxidation or corrosion (copper or metal alloy
contacts, electrical, electronic or mechanical equipment) or
batteries.
– failure to follow the user instructions,
– improper use or handling,
– repair work performed by unauthorized personnel,
– shipping damage due to improper packaging if reshipped
by the user,
– lack of maintenance,
– failure to use original spare parts.
In the above mentioned cases, Ferno W. Italia shall not cover
the shipping costs for sending and returning the product.
9.2 Limitation of liability
Repairs are carried out by specialized technicians at Ferno
Washington Italia s.r.l. located in Via Zallone 26- 40066
Pieve di Cento (BO) or at the customer site upon previous
agreement with Ferno Washington Italia Customer Service.
If a product is recognized as defective, Ferno W. Italia s.r.l.
will repair and replace it, or, at its own discretion, refund the
purchase price. In no case shall Ferno W. Italia s.r.l. be liable
for more than the selling price of the product. The purchaser
accepts these conditions for all types of damage. Ferno W.
Italia s.r.l. does not provide other warranties, expressed or
implied, concerning the merchantability or fitness for any
particular purpose for its own product or for the products
Technical work performed at the Customer site must be
agreed upon and require a partial refunding of the expenses
that are sustained and documented upon request. For
information related to technical operations, contact the
responsible department at Ferno W. Italia s.r.l.
of third parties. Any legal claim must be registered within
one year from the date in which the violation was or has
supposedly been discovered, otherwise the limited warranty
shall be void. Ferno W. Italia s.r.l. reserves the right to cancel
the warranty for the products sold:
Repairs are guaranteed for 6 months starting from the date
of execution. This warranty applies only to products used in
compliance with the user manual provided. Warranty void
in case of improper or negligent use.
- in the case the labels or plates bearing the Manufacturer
logo and the serial number have been deleted or removed;
Exterior finishes (gelcoat/resin, paint, powder paint, decals,
ribbons, writing, etc.) are guaranteed for 90 days.
The warranty period starts from the day on which the
product is shipped by Ferno W. Italia s.r.l. and the shipping
costs are not covered by this warranty. Ferno W. Italia s.r.l.
shall not be liable for damage occurred during shipping or
caused by improper use of the product.
Products that do not bear the Ferno logo, sold by Ferno
W. Italia s.r.l., are covered by the same original warranties
of the manufacturer. Ferno W. Italia s.r.l. does not offer
warranty extensions beyond the warranty period; Ferno W.
Italia s.r.l. shall not be liable for products produced by other
manufacturers.
© Ferno Washington Italia MU-086-C July 2013
- in the case changes, repairs or work unauthorized by Ferno
W. Italia s.r.l. have been performed on the product or carried
out by personnel not authorized by Ferno W. Italia;
- if the product has not been used in compliance with the
instructions provided or for purposes other than those for
which it was designed.
- according to what is indicated in paragraph 9.1 “Warranty
conditions”.
In no case shall Ferno W. Italia s.r.l. be liable for direct or
indirect damage caused by improper or unauthorized use.
Correct use is described in the user manual of the product.
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