Download Web-based Bug Tracking Solutions Project`s Paper

Summary
This document features the developments carried out during the whole of the final
academic internship from the Faculty of Engineering of the University of Porto at Wipro Retail,
the retailing Division of Wipro Technologies.
The aim of this project was to provide a more user friendly, reliable and scalable solution
with focus on performance, accessibility and costs for error management to the Wipro Retail's
Testing Services Team and use it as pilot-run on the implementation of an Oracle Retail System
module, the Warehouse Management System, at Vetura, a French wholesale textile company.
This document provides detailed information about the methods and main decisions,
especially referring to requirement analysis, solutions available, comparison and technologies
used.
Assertive information about this project results and predictive evolution are all also
enclosed in this document.
The initial requirements and objectives have been fully accomplished, being the system
currently used on a production environment by the Testing Services Team, enabling them to
provide a better service for their clients, as well as for all the Team Members working on-site.
The internship has also granted an excellent opportunity to initiate a closer contact with the
business world, especially in such a complex and multi-faced area as retail is. Undoubtedly,
replacing the university atmosphere with the everyday working environment, along with the
gratification and stress of constantly facing new challenges. It was a hard, demanding
experience. The process has indeed meant a fulfilment, not only on technical and business
levels, but also on the level of professional relationships.
i