Download Data Entry Protocols - Ludique - Unique Software Applications and

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LUDIQUEforIFAs
Contact Category
Contact Category is used to segment contacts into useful groups for business planning and mail merges.
Contact Categories are also used for generating data for GABRIEL reports where clients must be segmented
into individuals, businesses, charities and trusts.
Additional Contact Categories may be added to the list but care should be taken to ensure that category
definitions do not overlap.
Category
Client
Corporate Client
Deceased Client
Inactive Client
Contact
Former Client
Charity Client
Trust Client
Definition
Has current policies
A Business that has current policies
Contact is deceased – also enter DoD if known and amend partner’s
record to Widow/Widower
Has no current policies but has had policies in the past
Has no policies at all
All policies have been transferred to another IFA/Agency
A Registered Charity that has current policies
A legal Trust that has current policies
Contact Origin
Contact Origin
Adviser Contact
Appointed Representative
Associate Company
Client Referral
Other
Other IFA/Agency
Professional Referral
Promotion
Social Networking
Staff Referral
Unknown
Website
LUDIQUEforIFAs
Description
A personal contact of the adviser
An authorised introducer
A company associated with your IFA practice
Referred by another client
Only used in special circumstances when no other origin is appropriate
An IFA/Financial Agent
Referred by a solicitor, accountant or other professional
Responded to an advert
An indirect contact of an adviser or other staff member
A personal contact of a non-advising staff member
Responded to the website/internet search
12 June 2012
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