Download Data Entry Protocols - Ludique - Unique Software Applications and
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LUDIQUEforIFAs Contact Category Contact Category is used to segment contacts into useful groups for business planning and mail merges. Contact Categories are also used for generating data for GABRIEL reports where clients must be segmented into individuals, businesses, charities and trusts. Additional Contact Categories may be added to the list but care should be taken to ensure that category definitions do not overlap. Category Client Corporate Client Deceased Client Inactive Client Contact Former Client Charity Client Trust Client Definition Has current policies A Business that has current policies Contact is deceased – also enter DoD if known and amend partner’s record to Widow/Widower Has no current policies but has had policies in the past Has no policies at all All policies have been transferred to another IFA/Agency A Registered Charity that has current policies A legal Trust that has current policies Contact Origin Contact Origin Adviser Contact Appointed Representative Associate Company Client Referral Other Other IFA/Agency Professional Referral Promotion Social Networking Staff Referral Unknown Website LUDIQUEforIFAs Description A personal contact of the adviser An authorised introducer A company associated with your IFA practice Referred by another client Only used in special circumstances when no other origin is appropriate An IFA/Financial Agent Referred by a solicitor, accountant or other professional Responded to an advert An indirect contact of an adviser or other staff member A personal contact of a non-advising staff member Responded to the website/internet search 12 June 2012 Page 7 of 22