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Introduction
The quality control program provides the tools necessary for analysing and evaluating the
quality of suppliers, manufacturers and products.
Product quality is applied from the time when goods are received from a supplier or product
manufacturing begins. The processes involved are:
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Reception of raw materials purchased from other companies.
Manufacture of finished and semi-manufactured products.
Subcontracting.
Checks not triggered by logistics processes are also applied, such as warehouse inspections or
periodic quality orders.
All posting actions are logged. These actions normally require the signature of a user with the
correct authorizations. Security management in PQM is very flexible, making it possible to
implement various access levels which can be changed in time.
The module has audit management, allowing supplier evaluation, both for initial approval and
routine checks. The scope of the audits has been expanded to also include the evaluation of
manufacturers and internal management systems.
Finally, a CAPA system is incorporated for managing nonconformities. Its main feature is
nonconformity management based on corrective and preventive action, allowing the
monitoring and assessment of compliance with regulations. This area deserves its own chapter
in this manual.
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PQM