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Download OnSupport Startup Guide
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Contents Introduction....................................................................................................2 About the Documentation............................................................................................................ 2 Installing OnSupport.......................................................................................3 System Requirements...................................................................................................................... 3 Installing OnSupport........................................................................................................................ 3 Basic Operations............................................................................................6 Displaying OnSupport..................................................................................................................... 6 Exiting the OnSupport..................................................................................................................... 7 Updating the Contents of the Window..................................................................................... 7 Part Names........................................................................................................................................... 8 Environmental Settings (Language/Network).................................................9 Setting Your Language.................................................................................................................... 9 Checking the Network Connection............................................................................................ 9 Setting the Proxy Server...............................................................................................................10 Setting the E-mail Server..............................................................................................................10 Registering/Loging in/Updating the Account................................................12 Registering the Roland DG Account.........................................................................................12 Logging in to/Logging out of OnSupport..............................................................................13 Changing the Login Password....................................................................................................15 Checking and Updating the Version of OnSupport............................................................15 Connecting and Managing the Devices.......................................................17 Connecting the Devices................................................................................................................17 Making Management Settings for the Devices....................................................................18 Adding the Devices........................................................................................................................20 Deleting the Devices......................................................................................................................20 Company names and product names are trademarks or registered trademarks of their respective holders. Copyright © 2010 Roland DG Corporation http://www.rolanddg.com/ 1
