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The system will open by default the message box folder. Some messages may have
been moved to a different folder within the message box. The message box has a fixed
and standard structure with the following folders:
•
•
•
•
"Message box" folder: container for all incoming messages as long as they are
not moved to another of the following folders...
"User" folder: container where the user can move the messages addressed to
him personally
"Organisation" folder: container where the user can move a copy of the
messages addressed to his organisation
"Role" folder: container where the user can move a copy of the messages
addressed to his role
Further information on how to manage your messages in REACH-IT message box can
be found at http://echa.europa.eu/reachit/ium_en.asp in the REACH-IT Industry User
Manual – Part 3: Login and message inbox in chapter 3.1.2 “Other folders than
Message box folder.”
14.3
How to delete unread internal messages
Unfortunately it is not possible to delete multiple unread messages at the same time.
Please note that instead of deleting messages you can move them to other folders, as
moving them can be done without reading the message.
See further details on how to move e-mails to a different folder available at the
Industry User Manual - Part 3 Login and Message Box – in chapter 3.2 “Moving a
message” in our website http://echa.europa.eu/reachit/ium_en.asp
REACH-IT FAQ – Technical issues in REACH-IT
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