Download GoToMyPC® User Guide

GoToMyPC® User Guide
Contents
Welcome ........................................................................................... 4 Getting Started .................................................................................. 1 System Requirements ....................................................................... 1 Notes on Installation and Feature Access ............................................. 1 Versions of GoToMyPC ...................................................................... 1 Mac Users .................................................................................... 1 Upgrade Information ......................................................................... 2 Useful GoToMyPC Terms.................................................................... 4 Features ......................................................................................... 5 Set Up a Host Computer .................................................................... 6 Create Your Account (first-time users) .............................................. 6 Set Up a Host PC ........................................................................... 7 Leaving the Host Computer Accessible................................................. 8 Managing Billing and Account Information ........................................ 9 Change Your Password and Account Information ................................. 10 Update Your Credit Card and other Billing Information ......................... 11 Expense GoToMyPC? .................................................................... 11 Renew or Cancel GoToMyPC .......................................................... 11 How to Change Your Plan ................................................................ 13 Print a Copy of Your Receipt ............................................................ 14 Change Your Currency, Time Zone and other Settings ......................... 15 Accessing Your GoToMyPC Host Mac or PC ...................................... 16 Set Quick Searches ........................................................................ 17 Remotely Unlock Your Host Computer ............................................... 18 Remotely Lock Your Host Computer .................................................. 19 Remotely Lock a Windows PC ........................................................ 19 Remotely Lock a Mac ................................................................... 19 End Your GoToMyPC Connection ....................................................... 20 The GoToMyPC Viewer ..................................................................... 21 Viewer Window and Host Image ....................................................... 21 Resize Your Viewer Window ............................................................. 22 Resize Your Host Mac or PC Image .................................................... 23 The Mac Slider Bar....................................................................... 23 Multi-Monitor Support ..................................................................... 24 Manage Multiple-Monitors from a PC Client ...................................... 24 Minimap ........................................................................................ 25 Universal Viewer ............................................................................. 26 © 2009 Citrix Online, LLC. All rights reserved.
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