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Contents Introduction..................................................................................................................................................4 What can txttools do for you?..............................................................................................................4 Support & The txttools Community.........................................................................................................5 txttools Support......................................................................................................................................5 txttools Blog.............................................................................................................................................5 Lets Talk About Txt!.................................................................................................................................5 Got Skype?................................................................................................................................................5 Live Help!..................................................................................................................................................5 Logging In......................................................................................................................................................6 Security Question....................................................................................................................................7 Navigating txttools......................................................................................................................................8 Home ..............................................................................................................................................................9 Instant Text Message ............................................................................................................................9 Account Settings........................................................................................................................................10 Your Profile............................................................................................................................................10 Changing the Home Page...................................................................................................................11 View Your Message Credits.................................................................................................................11 Message Credit Alert...........................................................................................................................11 Changing Your Password....................................................................................................................12 Address Book..............................................................................................................................................13 Parent/Student Contacts (edutxt accounts only)..........................................................................13 Adding New Contacts..........................................................................................................................14 Manually Create a Contact.................................................................................................................14 Spreadsheet Upload.............................................................................................................................15 XML/SOAP Messaging/Address book integration ........................................................................15 Middleware Application......................................................................................................................15 Modifying and Deleting Contacts.....................................................................................................15 Creating a Report.......................................................................................................................................16 Groups..........................................................................................................................................................17 Creating a new Group..........................................................................................................................17 Creating a Custom/Dynamic group..................................................................................................18 Creating a Custom/Dynamic group continued..............................................................................19 Examples of dynamic group usage...................................................................................................19 Creating a 'Super-Group'....................................................................................................................20 Existing Group.......................................................................................................................................20 Deleting a Group...................................................................................................................................20 Viewing Group Member Details.........................................................................................................20 Searching Groups.................................................................................................................................20 Templates....................................................................................................................................................21 Creating a New Template...................................................................................................................21 Modifying and Deleting Templates..................................................................................................21 Creating/Editing a Signature.............................................................................................................22 Compose......................................................................................................................................................23 Selecting Recipients.............................................................................................................................23 2