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Dealing with Problems (Advanced)
101
Disk Operations
Unable to read/write to the hard disk
Your drive or file may not have been properly set.
Check to see if the hard disk is full. If it is full, delete unnecessary files.
Your hard disk content may be corrupted. Contact Panasonic Technical
Support.
Trouble has occurred with the disc set
in the CD/DVD drive
You may need to clean the lens or disc.
• Cleaning the lens
page 36
• Cleaning the disc
page 40
The CD/DVD drive status indicator
or the access lamp on the CD/DVD
drive does not light
Is the disc set correctly?
Cannot play disc or read data from it
Is the disc bent, scratched, or dirty?
Cannot play music CD or DVD-Video
automatically after setting it in the CD/
DVD drive
Remove the disc and reinsert it. If the problem persists, run the application software and play.
A blue background appears on the
screen with the MPEG image
Did you open the CD/DVD drive or remove the MPEG disc while it was
operating?
Re-insert the MPEG disc and close the CD/DVD drive.
If the CD/DVD drive vibrates
excessively or is noisy
Is the disc bent or labeled?
Check to see if the disc is inserted correctly, and check that the disc is in good
condition. If the disc is good and inserted correctly, set [CD/DVD Drive Speed]
to [Low] in the Setup Utility. ( page 80)
Cannot eject disc
Is the computer powered on?
To remove a disc when the computer is powered off,
insert a pointed object (e.g., the bent-out tip of a paper
clip, or the tip of a pencil or ballpoint pen) into the
emergency hole (A). Pushing it completely to the end
will free the tray so that it can be pulled out. (The
position of the emergency hole differs depending on
the drive.)
The disc tray does not close
Did you touch the eject button when you close the tray?
When the previous item is not the
cause
Try testing another drive or media.