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SPAMEDWARE USER MANUAL
LOGGING INTO SPAMEDWARE
in order to protect the confidentiality of the patient information stored in SpaMedware, all users are first required to log in using their assigned User
Name and Password. Only staff members who are granted a security level greater than ‘No Login’ may log into the application. For more
information about the staff member security levels available in SpaMedware please refer to the [Managing Staff] section.
In a multi-location environment, users who have successfully logged into SpaMedware will be asked to select the office/location that they are logging
into. It is extremely important that users select their correct location as any patients/appointments/billings/etc. that are processed by the user will,
by default, be assigned to that location.
Troubleshooting Tips For Failed Logins
If a user is having trouble logging into SpaMedware they can click the [Database Setup And SpaMedware License] link to test/setup their connection.
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Make sure the computer is connected to the network.
Make sure the computer on which the database is stored is turned on and connected to the network.
Contact the system administrator to ensure that the correct database connection settings are being used.
Reregister the PrintQueueWatch.dll as per the SpaMedware Implementation Guide
Reenter the SpaMedware License.
SpaMedware – User Manual
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