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If a call does not successfully connect, verify that you have dialed a working number and
that the far end destination is powered on and available. Verify that network settings are
appropriate.
When placing a call using an IP address, if you experience one way audio or video, contact
your network administrator to make sure that the IP address you are using has access to
open network ports 1024 to 66536 to ensure that video and audio traffic is available.
Network Diagnostics
To troubleshoot network connections you can use the ping and traceroute utilities. The ping
command tests responsiveness between two devices. The traceroute command checks
responsiveness and traces the path of a packet from one device to the other.
You can run these utilities by accessing Diagnostics: Network Diagnostics.
Performance Issues
If you are experiencing performance issues, unplug the display and plug it back in. If an error
message displays, indicating you are using an unsupported monitor, connect to a different
display with a supported resolution. Refer to the LifeSize Team Release Notes for a list of
supported displays with this release.
LifeSize Team User Guide
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