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Contents About this user manual ............................................................... 4 Setting up Netviewer .................................................................. 6 System requirements..................................................................... 6 Installing the Host program............................................................. 6 Admin host operating states ........................................................... 8 Configuring the Admin Host ............................................................ 8 Updating the Host program during an Admin session ......................... 14 Uninstalling the Host program........................................................ 14 Establishing a session with Netviewer........................................... 16 Screen view of the target PC ...................................................... 18 Computer Management..............................................................20 Editing rights ...........................................................................20 Operating state and connection options........................................ 21 Terminal server support................................................................. 21 Extended Computer Management for terminal servers ................... 21 Managing RDP sessions............................................................22 Managing running RDP sessions.................................................23 Starting a Netviewer Admin connection with an RDP session ......... 24 Functions for the Master.............................................................25 Session tray ................................................................................25 The Netviewer window .................................................................25 The Netviewer menu ................................................................26 Quality Corner .........................................................................27 Symbols in the Netviewer window ..............................................27 Actions menu ..........................................................................27 Full-screen mode .........................................................................28 File- transfer Explorer ...................................................................28 Transferring files to the Host ......................................................29 Transferring files from Host to Master .........................................30 Switching Windows users ..........................................................30 File transfer per Drag & Drop..........................................................30 System information tray ................................................................ 31 Whiteboard * ..............................................................................32 Shortcuts ....................................................................................33 Multi-monitor support ...............................................................35 Functions for the Host................................................................36 Application selection.....................................................................36 Monitor tray ................................................................................37 Functions for the Host and the Master ..........................................38 NETVIEWER ADMIN BUSINESS E DITION 2