Download 1 - Beckman Coulter

DIAGNOSTICS
LOGS
Table 11.6 Troubleshooting Guide (Continued)
Problem Area
Situation
Probable Cause
Suggested Action
Results
Poor
reproducibility
Bent sampling probe
Contact a Beckman Coulter
representative.
No parameter
results
Bent sampling probe
Contact a Beckman Coulter
representative.
No sample aspiration
Reagent problem
Excessive
flagging
Collection and/or mixing
problem with sample
Contact a Beckman Coulter
representative.
Reagent problem
Printer
Reagents
Printer does not
work
Printer may be turned off. Turn the printer on.
Printer may not be setup
or connected properly
Refer to the printer user’s manual.
Level low
Not enough reagent in
the bottle/container.
Do Replacing Reagents Procedure.
Waste sensor
alarm beeps
Waste container is full.
Do Replacing the Waste Container.
Waste sensor battery is
low.
Replace the battery.
Motor alarms are
triggered.
Do Hardware Reset.
Incorrect mechanical Defective stepper
operation
motors
Current cycle stops.
Incorrect pneumatic
operation
Leaks or
blockages
Reagent alarms are
triggered.
1. Do Hardware Reset.
2. Do Prime Reagents.
Current cycle stops.
Incorrect optical
operation
Incorrect electrical
operation
Specific flags.
1. Do Hardware Reset.
2. Do Prime Reagents.
Dirty optical
parts.
Hgb blank cycle
measurements are
outside acceptable limit.
Incorrect main
supply voltage
Instrument would not
initialize.
Ensure correct voltage from power
source.
Defective optical
parts.
– means not applicable.
11.16 LOGS
Overview
Logs contain information regarding specific events performed by the system during
operation. That information in the log is called an “entry”.
Entries to the logs are made automatically by the system except for the Maintenance log,
which requires you to manually add the entry. Logs or log entries cannot be deleted or edited.
However, you can add comments to any of the logs, which include:
11-124
r
Calibration Log
r
Quality Control Log
PN 624026AE