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Physician Quality Reporting System, Electronic Prescribing Incentive Program
TABLE OF CONTENTS
1
INTRODUCTION ....................................................................................................................... 1
2
REFERENCED DOCUMENTS .................................................................................................... 2
3
OVERVIEW .............................................................................................................................. 3
4
3.1
Conventions...................................................................................................................... 3
3.2
Cautions & Warnings ....................................................................................................... 3
GETTING STARTED ................................................................................................................. 5
4.1
5
6
Set-Up Considerations...................................................................................................... 5
4.1.1
Hardware ............................................................................................................................ 5
4.1.2
Software .............................................................................................................................. 5
4.1.3
Internet Connection ............................................................................................................. 5
4.1.4
Pop-up Blocker Browser Setting ......................................................................................... 5
4.2
User Access Considerations ............................................................................................. 7
4.3
Accessing the System ....................................................................................................... 8
4.4
Exiting the System ........................................................................................................... 8
4.5
System Organization & Navigation ................................................................................. 9
4.6
Exiting the Communication Support Page ....................................................................... 9
USING THE SYSTEM .............................................................................................................. 10
5.1
Create Hardship Exemption Request ............................................................................. 10
5.2
Create Hardship Exemption Request for Individual Eligible Professionals .................. 11
5.3
Create Hardship Exemption Request for eRx Group Practices...................................... 16
5.4
Create NPI Level Report Request .................................................................................. 21
5.5
Request Confirmation .................................................................................................... 26
TROUBLESHOOTING & SUPPORT ......................................................................................... 27
6.1
Error Messages ............................................................................................................... 27
6.2
Special Considerations ................................................................................................... 29
6.3
Support ........................................................................................................................... 29
APPENDIX A – ACRONYMS ........................................................................................................... 30
APPENDIX B – COMMUNICATION SUPPORT PAGE TEXT FIELDS ................................................ 31
Physician Quality Reporting System, Electronic Prescribing Incentive Program, Quality Reporting Communication
Support Page User Manual / V1.0, 02/17/12
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